Auditeur Interne (F/H/NB)
ubisoft2
Associate Manager - Community Team (Assassin's Creed)
ubisoft2· Ubisoft
About this role
Company Description
Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!
Job Description
The Community Team is responsible for player engagement activities across community channels, including content creation and player insights and feedback. The Associate Manager, Community Team, will be responsible for overseeing the daily operations of a team of Community Managers working on an assigned portfolio of games. This role supports the Community team by managing the growth, development, and performance of the respective portfolio’s Community Managers. Additionally, the Associate Manager contributes to transversal and game-specific projects and initiatives.
WHAT YOU'LL DO
- Support the Portfolio Lead in the daily management and operations of the Community team on an assigned portfolio of games. Provide recommendations on process and performance improvements, acting as an enabler for operational excellence.
- Lead a team of Community Managers, which includes day-to-day supervision, review of work activity and results, and performance management.
- Coach the team by assessing strengths and development needs, giving timely feedback, and creating improvement and training plans.
- Drive innovation & solution-driven mindset for Community Managers to help develop autonomy and growth.
- Develop and maintain best practices and initiatives to support the player community, including but not limited to: content production practices, standards of quality, and team Key Performance Indicators.
- Incorporate leadership directives, new global processes, and best practices from portfolio’s Social Media Manager to establish team standards and trainings.
- Manage team resources, workload, staffing allocations, and resources to support business objectives of the portfolio.
- Review annual employee feedback surveys and collaborate with Portfolio Lead to create action plans to address key issues and pain points.
- Develop and maintain relationships with partner teams in Community, Social, Player Support, & Frontline.
- Create a fun, collaborative environment with a shared desire to enhance the experience of Ubisoft players and tell the stories of our games.
Qualifications
WHAT YOU'LL BRING
- Intermediate experience in community management or similar role.
- People management experience with a track record of leading diverse, distributed teams a plus.
- Familiar with social media channels, live streams, and YouTube.
- Experience in the video games industry a significant plus.
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Associate Manager - Community Team (Assassin's Creed) position at ubisoft2?
The salary for this Associate Manager - Community Team (Assassin's Creed) role at ubisoft2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Manager - Community Team (Assassin's Creed) position at ubisoft2 located?
This Associate Manager - Community Team (Assassin's Creed) role at ubisoft2 is based in Montreal, QC, Canada. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Manager - Community Team (Assassin's Creed) role at ubisoft2 full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Manager - Community Team (Assassin's Creed) role in the Ubisoft department at ubisoft2.
Which team or department does the Associate Manager - Community Team (Assassin's Creed) at ubisoft2 belong to?
This Associate Manager - Community Team (Assassin's Creed) position is part of the Ubisoft department at ubisoft2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate Manager - Community Team (Assassin's Creed) position at ubisoft2?
Click the "Apply Now" button on this page. You will be redirected to ubisoft2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Associate Manager - Community Team (Assassin's Creed) job at ubisoft2 posted?
This Associate Manager - Community Team (Assassin's Creed) position at ubisoft2 was posted on Oct 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Manager - Community Team (Assassin's Creed)
ubisoft2
You'll be redirected to ubisoft2's official application page on SmartRecruiters.