Associate Help Desk Support Technician
sanford· 10000 Sanford
About this role
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Work Shift:
8 Hours - Rotating Shifts (United States of America)Scheduled Weekly Hours:
40Compensation:
Salary Range: $19.00 - $30.50Union Position:
NoDepartment Details
Opportunity to grow your career starting with Call Center experience and working for one of the largest IT departments in the area. Starting at an entry level position will allow you to see how Sanford works and establish the professional path you ultimately want to move your career towards.Summary
Associate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees. The help desk is here to serve and support our customers when they need it to ensure our healthcare operations runs smoothly.Job Description
The Associate Help Desk Support Technician will serve as the first point of contact for Sanford MyChart patients needing login and technical assistance. They will perform password resets and login assistance for all Sanford employees as well as utilize knowledge resources for troubleshooting and escalate unresolved issues to next-level support. Technicians will identify and suggest possible improvements to patient and employee experience and deliver exceptional customer service to all callers. They will engage in on-going training and development (including certification) to prepare them for next-level support and promotional advancement.Qualifications
High school diploma or equivalent preferred. Associates’ degree in technology related field strongly preferred.Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.
Frequently Asked Questions
Is the salary disclosed for the Associate Help Desk Support Technician position at sanford?
The salary for this Associate Help Desk Support Technician role at sanford is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Help Desk Support Technician position at sanford located?
This Associate Help Desk Support Technician role at sanford is based in 3 Locations, ND, Fargo, SD, Sioux Falls, WI, Marshfield. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Help Desk Support Technician role at sanford full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Help Desk Support Technician role in the 10000 Sanford department at sanford.
Which team or department does the Associate Help Desk Support Technician at sanford belong to?
This Associate Help Desk Support Technician position is part of the 10000 Sanford department at sanford. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate Help Desk Support Technician position at sanford?
Click the "Apply Now" button on this page. You will be redirected to sanford's official application portal hosted on workday where you can submit your application directly.
When was the Associate Help Desk Support Technician job at sanford posted?
This Associate Help Desk Support Technician position at sanford was posted on Aug 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Help Desk Support Technician
sanford
You'll be redirected to sanford's official application page on Workday.