Associate - Global Payroll

The Specialist, Global Payroll job is responsible for analyzing and reviewing the payroll compliance process within human resources. This job contributes to the enterprise's payroll processing procedures and answers employees' payroll questions. Under moderate supervision, this job prepares processes and focuses on payroll-specific maintenance, including reconciliation of records, legislation compliance and data verification, administration and reporting.

Key Responsibilities and Duties

• Reviews payroll data, production records, and individual attendance records within the HRIS and payroll system and corrects errors to ensure the accuracy of payroll payments.
• Calculation of gross & net pay amounts to ensure accuracy (e.g., salary, timesheets, overtime, shift payments, sales commissions, bonuses, deferred compensation, benefits (401k/pre-tax/post-tax), tax withholdings, deductions, payroll liabilities, etc.,).
• Works on retroactive location changes, travel allocations, wage corrections, tax validation, garnishment processing, and W-2 corrections
• Reconciliation of payroll records (payments, deductions, benefits & taxes) and processes the organization's payroll accurately.
• Ensures the balance of payroll runs and compliance with related requirements, including minimum wage, local tax rates, and related federal and state regulations.
• Respond and manage employee inquiries and troubleshooting issues related to payroll
• Coordinates and processes all type of payroll payments (e.g., One-time payments, bonus payments, Executive deferred Compensation plans etc.) while ensuring compliance and correct tax deductions.
• Perform periodic audits of payroll data to ensure accuracy of Employee pay information.
• Maintain the day-to-day relationship with the internal, external payroll partners.
• Performs methodological review of payroll data based on established procedures to ensure payrolls are processed timely and accurately.
• Should be able to work with the business, cross-functional collaboration and provide the appropriate solutions.
• Work as SMEs to update and maintain business process policies and procedures.
• Preparing and filing tax reports, communicating with 3rd party payroll and tax reporting vendors.
• Partner with 3rd party vendor regarding unemployment, garnishment etc., notices to verify employment / pay data / deduction data and perform follow-up as necessary.
• Performs as a back-up for Payroll team member duties as needed.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
6IC

Proactive problem - solving capabilities with the ability to multitask and resolve issues in a fast-paced environment.

• 5+ Years of hands-on payroll experience with 3+ years in US payroll hands-on experience is a must.
• At least 3 years of payroll experience with a proven facility in data entry, customer service and problem resolution.
• Thorough understanding of payroll systems and processes, including knowledge of payroll tax laws, direct deposits, benefits, and deductions.
• Sound and comprehensive communication and diplomacy skills are required to exchange complex information.
• Integrity and professionalism to handle sensitive and confidential information.
• Good knowledge on MS excel and its features.
• Good communication and interpersonal skills to interact effectively with onshore team and payroll vendor.
• Self-starter with minimum or no hand hold support.
• Detail-oriented and analytical thinking skills to ensure accurate payroll processing and record keeping.
• Problem-solving skills to address any payroll issues or discrepancies swiftly and efficiently.
• Open to US shift timings and extended shift timings as per the business needs.
• 5+ years experience required

Related Skills

Analytical Skills, Business Process Improvement, Business Process Understanding, Communication, Continuous Improvement Mindset, Data Analysis, Data Management, Detail-Oriented, HR Operational Processes, HR Policy Implementation, Prioritizes Effectively, Problem Solving

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

 
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

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