Associate Director - Graphic Design

Our Story

J.Crew gets you dressed every day, for every occasion. 

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. 

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

ASSOCIATE DESIGN DIRECTOR

The Role + Purpose

J.Crew is seeking a highly creative, motivated Associate Design Director to shape compelling digital and print experiences across the brand. This role spans 360° digital marketing, web, email, editorial, signage, packaging, and other physical brand touchpoints.

The ideal candidate is a conceptual thinker and hands-on designer who can take ideas from concept through final execution, translating them across formats while maintaining a cohesive, elevated J.Crew aesthetic. You’ll collaborate with Art Directors, Designers, Developers, Content Strategists, Writers, Marketing, and Production teams to create engaging customer experiences across every channel.

Key Responsibilities

• CREATE innovative, on-brand design across digital and physical channels, including web, email, editorial, campaigns, signage, packaging, and print.
• LEAD projects from initial concept and creative direction through final production and delivery.
• DESIGN branding, typography, layouts, wireframes, motion, packaging, and environmental/retail graphics that evolve the J.Crew visual identity.
• TRANSLATE creative concepts seamlessly across digital, print, signage, packaging, and other omnichannel touchpoints.
• COLLABORATE with Art Directors, developers, writers, content strategists, marketing, and production teams to bring ideas to life.
• PRESENT creative concepts and clearly articulate design rationale.
• ENSURE a high standard of craft, consistency, and attention to detail across all deliverables.
• STAY CURRENT on fashion, retail, cultural, digital, and design trends and translate relevant ideas into fresh creative.
• MANAGE multiple projects and shifting priorities while meeting demanding deadlines.
• GUIDE and inspire Designers and Junior Designers, providing creative direction and mentorship.

Qualifications

• 8+ years of professional design experience, ideally within fashion, beauty, luxury, or retail.
• Strong portfolio demonstrating both digital and print design, with experience across web, campaigns, signage, packaging, editorial, and/or other physical brand experiences.
• Exceptional command of typography, layout, composition, form, and color.
• Advanced proficiency in Figma, Adobe Creative Cloud, Photoshop, and InDesign.
• Strong understanding of responsive web design, digital platforms, and web production.
• Ability to take projects from concept to final production across multiple mediums.
• Highly conceptual, proactive, collaborative, and detail-oriented.
• Excellent communication, organization, and time-management skills.
• Comfortable working in a fast-paced environment with multiple priorities and tight deadlines.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.