Associate Director, Game Services

ubisoft2· Ubisoft
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📍 ca📍 Montreal📍 Montreal, QC, Canada📍 QCFull time

About this role

Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown!

Job Description

As an Associate Director, Game Services at Ubisoft Montréal, you will lead a multidisciplinary organization supporting Ubisoft games, studios, and Creative Houses. In this senior people leadership role, you will directly lead and develop a team of managers, strengthen leadership capabilities, shape the organization, and create the conditions for teams to perform, grow, and successfully navigate change.You will be accountable for the overall health, effectiveness, engagement, and performance of the organization, as well as for the reliable delivery of its IT and operational services.


Working closely with game, studio, Creative House, and technology leadership, you will ensure that our teams, operating model, capabilities, and service-delivery priorities remain aligned with Ubisoft’s evolving business and production needs.
 

What you’ll do

  • Lead multidisciplinary teams composed of managers, team leads, technical experts, and operational teams supporting Ubisoft productions
  • Develop managers through coaching, performance management, succession planning, and leadership development
  • Foster an environment built on clarity, collaboration, trust, and sustainable team performance
  • Shape the organizational structure and operating model to align skills, capacity, and business priorities
  • Guide teams through organizational change and evolving priorities while maintaining engagement and delivery continuity
  • Drive workforce and capacity planning, including recruitment, internal mobility, vendor strategy, and long term skills development
  • Oversee service delivery, operational risks, incidents, dependencies, and continuous improvement initiatives
  • Partner with game, studio, Creative House, and technology leadership to align organizational and delivery priorities
  • Collaborate with global teams across Infrastructure, Security, Cloud, Human Resources, Finance, and external partners
  • Promote operational excellence through KPIs, service reviews, automation, standardization, and continuous learning

Qualifications

  • Experience leading large multidisciplinary teams within a complex technology, IT, gaming, or live service environment
  • Experience developing managers and supporting leadership practices across multiple teams or functions
  • Expertise in organizational design, talent development, workforce planning, employee engagement, and succession planning
  • Experience guiding teams through organizational transformation and evolving business priorities
  • Strong understanding of IT service delivery, operational services, incident management, capacity planning, and continuous improvement
  • Ability to balance operational delivery, technical priorities, workforce needs, financial considerations, and stakeholder expectations
  • Strong communication and stakeholder management skills across technical and business teams
  • Leadership approach focused on collaboration, transparency, accountability, and team development

Additional Information

What to send our way

  • Your CV highlighting relevant leadership experience and organizational scope

  • Examples of leadership development, organizational change, and operational improvements you have supported

Frequently Asked Questions

Is the salary disclosed for the Associate Director, Game Services position at ubisoft2?
The salary for this Associate Director, Game Services role at ubisoft2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate Director, Game Services position at ubisoft2 located?
This Associate Director, Game Services role at ubisoft2 is based in ca, Montreal, Montreal, QC, Canada, QC. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Associate Director, Game Services role at ubisoft2 full-time or part-time?
This is listed as a Full time position. It is posted as a Associate Director, Game Services role in the Ubisoft department at ubisoft2.
Which team or department does the Associate Director, Game Services at ubisoft2 belong to?
This Associate Director, Game Services position is part of the Ubisoft department at ubisoft2. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Associate Director, Game Services position at ubisoft2?
Click the "Apply Now" button on this page. You will be redirected to ubisoft2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Associate Director, Game Services job at ubisoft2 posted?
This Associate Director, Game Services position at ubisoft2 was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate Director, Game Services
ubisoft2
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