Associate Cloud Operations Engineer (IGT1)

Company Description

About IGT1:

IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates and also a sister company of IFS.

At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. 

With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. 

Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. 

About the Client: Kyriba

Kyriba is the global leader in cloud-based finance solutions, empowering CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation. Our award-winning SaaS platform delivers comprehensive treasury, risk management, payments, and supply chain finance capabilities that enable companies to optimize their working capital and enhance financial performance.

About the role: 

Cloud Operations ensures the availability and reliability of Kyriba’s industry-leading SaaS products (payments, risk management, business intelligence, fraud prevention). The team operates Linux and Windows workloads on AWS across APAC/EMEA/AMER, applying a software engineering mindset to systems administration with strong focus on automation, observability, and continuous improvement.

Job Description

• Ensure platform availability, stability, and performance.
• Investigate, troubleshoot, perform RCA for system/application issues; automate fixes for global rollout.
• Orchestrate and deploy infrastructure and services in AWS using Infrastructure as Code.
• Build automation tooling for deployments, OS updates, failure detection/remediation.
• Implement and maintain deployment automation with Ansible; improve playbooks/roles and CI integration.
• Participate in team projects; own technical details, implementation, and timelines.
• Develop and maintain documentation and architecture diagrams.
• Maintain operational/configuration procedures and documentation.
• Repair and recover from HW/SW failures; coordinate and communicate with impacted teams.
• Patch, upgrade, and harden systems regularly; assist with performance tuning and resource optimization.
• Willingness to learn new technologies.
• Participate in rotational on-call; support Saturday deployments as required.

Qualifications

Mandatory Requirements:

• Bachelor’s degree or equivalent experience in Computer Science, Information Systems, Engineering, or related field.
• 1 - 3 years supporting Linux or Windows server operating systems, preferably for a SaaS organization.
• Linux server administration experience with production workloads.
• Kubernetes operations experience in production environments (cluster ops, deployments, observability, upgrades) 
• Microsoft Windows Server administration basics (install, configure, maintain, troubleshoot).
• Hands-on experience with Amazon Web Services (AWS).
• Experience with configuration management and deployment automation, strongly preferring Ansible.
• Effective English communication, verbal and written.

Optional Requirements:

• Scripting for automation (Python, shell, PowerShell).
• Terraform and container tooling (Docker); familiarity with AWS-native services and CI/CD integration.
• Experience diagnosing and troubleshooting large, complex environments.
• Oracle RDBMS management.
• ITIL framework exposure or incident management experience.

Additional Information

We champion flexibility and hybrid work options to support varying lifestyles and personal needs. At the same time, we value the power of in-person collaboration to build community, spark innovation, and strengthen connections. Our approach ensures you can work in ways that suit you best while still engaging with colleagues to share ideas and grow together. #LI-Hybrid #LI-DNP