Associate Clinical Billing Specialist

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Closing Date:

10/17/2026

Type of Position:

Staff - Clerical

Job Type:

RegularDay Shift (United States of America)No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department:

FIN | CORE CCBO HB Cash Control

Department's Website:

Summary of Job Duties:

**Remote requirements include 90 days on site training; up to 2 days per week on-site thereafter.**

This position is responsible for working assigned work queues while following related policies and procedures. Under general supervision, The Associate Clinical Billing Specialist will complete responsibilities in Cash Posting, Cash Control, Credit, and Data Entry/Scanning. The Associate Clinical Billing Specialist is responsible for timely and accurate posting of payments and adjustments to all patient accounts from multiple sources; will interpret the explanation of benefits (EOB) and balance transfer money to the secondary insurance or patient liability; scan and index all supporting documentation for manually posted payments; perform in depth research on payments and/or adjustments resulting in a credit balance or undistributed funds. This position is accountable for daily balancing and tracking of cash and adjustment posting, and will balance summary activity in the patient accounting system, reconcile unapplied cash accounts, and post denial information; research missing payments with payers or clearinghouse to ensure all monies are claimed and posted; review credits on insurance and patient accounts to determine whether refunds are required. The Associate Clinical Billing specialist must be detail-oriented and possess basic mathematical skills, above-average communication skills, and exceptional attention to detail.

Qualifications:

• Associate’s degree in a related field, or
• High School diploma/GED plus two (2) years of experience in a healthcare revenue cycle-related or bookkeeping function required.

Knowledge, Skills & Abilities:

• Must be familiar with Microsoft Windows with the ability to accurately read, analyze, and interpret contract documents for all payers to determine reimbursement.
• Analyze credit balance.

Preferred Qualifications:

Bachelor’s degree is preferred.

Responsibilities:

• Identify credit balance accounts through system reports and online work lists/work queues
• Receive requests for refunds; research accounts for potential refund and adjust contractual allowances as needed.
• Collect documentation and complete analysis to determine whether a refund is appropriate; process refunds timely.
• Research patient’s account history and apply patient overpayment to any outstanding patient balance(s).
• Attach supporting documentation upon receipt of processed refunds, prepare for distribution, and balance to the patient accounting system and the accounts payable system.
• Review and resolve undistributed payments.
• Follow up on unpaid claims; verify patient demographics, insurance information/eligibility, non-coding charge information, and update accounts.
• Maintain working knowledge of payer groups and most current billing practices and regulations.
• Run eligibility on patients, verify insurance, and request outside records.
• Post payments and adjustments to accounts in the patient accounting system.
• Interpret EOBs and transfer remaining patient and secondary insurance liability to appropriate accounts.
• Translate payor denial codes to UAMS standard denial codes and enter on patient account.
• Balance all payments and transactions on a daily basis; research unidentified cash and post.
• Report overpayments or refunds when identified during the payment posting process.
• Resolve undistributed payments; research payments, transfer funds, and post adjustments.
• Distribute payments within the patient accounting system and research payments received.
• Investigate recoupments, interest payments, and miscellaneous payments.
• Claim payments, complete Records of Deposit, and split funds to balance with other departments, reconciling bank reports, EFTs, insurance checks, personal payments, and Point of Service payments.
• Prepare batches for manual payment posting and ensure all money is accounted for and allocated.
• Research payments and interact with insurance carriers and other agencies.
• Work effectively in a team environment, coordinating workflow and supporting a productive and efficient environment.
• Demonstrate integrity and critical thinking skills and actively contribute to the success of the organization.
• Attend insurance carrier–provided training as needed.
• Perform other duties and responsibilities as needed.

Additional Information:

Salary Information:

Required Documents to Apply:

Special Instructions to Applicants:

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity:

Reaching, Walking

Occasional Physical Activity:

Crouching, Lifting, Pulling, Pushing

Benefits Eligible: