Associate - Back Office-Bookroll

EXL Talent Acquisition Team
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📍 Noida, Uttar Pradesh, India

About this role

2 year experience with EXL

Monitoring of transactions as per process guidelines
Providing event-based and frequency-based feedback
Assisting Ops-AMs in identifying training needs for the agents and process level issues that can help improve performance
Participating in team huddles and providing brief on Quality performance in the process
Brief new agents joining the process and explain how the quality function operates in the process
Co-ordinate all process improvement initiatives  
Interacting with onshore counterparts and handling rebuttals
Any reporting requirement within the process
Any additional tasks assigned by QE AM/Manager

Graduation

EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Frequently Asked Questions

Is the salary disclosed for the Associate - Back Office-Bookroll position at EXL Talent Acquisition Team?
The salary for this Associate - Back Office-Bookroll role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Associate - Back Office-Bookroll position at EXL Talent Acquisition Team located?
This Associate - Back Office-Bookroll role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Associate - Back Office-Bookroll position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Associate - Back Office-Bookroll job at EXL Talent Acquisition Team posted?
This Associate - Back Office-Bookroll position at EXL Talent Acquisition Team was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Associate - Back Office-Bookroll
EXL Talent Acquisition Team
Apply for this role ↗

You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.