Assoc, Field Svc
carrier
Assoc, Field Svc
carrier· 2207 Carrier Japan Corporation
About this role
自社製品を導入している顧客先を訪問し、装置の設置、保守点検、トラブルシューティング、修理対応を行います。
技術的なサポートを通じて顧客の装置ダウンタイムを最小限に抑え、顧客満足度の向上と信頼関係の構築を担う重要なポジションです。
1. 導入・設置サポート
- 新規導入時における機器の搬入、組み立て、据え付け、および配線作業
- 稼働前の動作確認テストの実施
- 顧客に対する、基本的な操作方法や日常メンテナンスのレクチャー
2. 定期保守・予防点検
- 保守契約に基づく定期的な顧客訪問と、チェックリストに沿った機器点検
- 消耗部品の交換、各種校正（キャリブレーション）、ソフトウェアのアップデート
- 潜在的なトラブル要因の早期発見と予防処置
3. 緊急修理・トラブルシューティング
- 機器の不具合や故障発生時のオンサイト（現場）急行および原因究明
- 故障部品の特定、分解、交換、修理、および復旧作業
- 複雑な障害発生時における、本国テクニカルサポートや開発部門へのエスカレーションと連携
4. 顧客対応・管理業務
- 実施した作業内容に関する「サービスレポート（作業報告書）」の作成と顧客への説明
- 修理見積書の作成、パーツ在庫の管理、および発注業務
- 現場で得られた顧客の要望や製品の不具合情報を、営業や開発部門へフィードバック
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Frequently Asked Questions
Is the salary disclosed for the Assoc, Field Svc position at carrier?
The salary for this Assoc, Field Svc role at carrier is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assoc, Field Svc position at carrier located?
This Assoc, Field Svc role at carrier is based in Head Office(CJC). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assoc, Field Svc role at carrier full-time or part-time?
This is listed as a Full time position. It is posted as a Assoc, Field Svc role in the 2207 Carrier Japan Corporation department at carrier.
Which team or department does the Assoc, Field Svc at carrier belong to?
This Assoc, Field Svc position is part of the 2207 Carrier Japan Corporation department at carrier. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Assoc, Field Svc position at carrier?
Click the "Apply Now" button on this page. You will be redirected to carrier's official application portal hosted on workday where you can submit your application directly.
When was the Assoc, Field Svc job at carrier posted?
This Assoc, Field Svc position at carrier was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Assoc, Field Svc
carrier
You'll be redirected to carrier's official application page on Workday.