๐Ÿ“ New Delhi, Delhi, India

About this role

A senior IT service delivery and digital workplace leader with over 15 years of experience managing large-scale technology operations, service desk functions, endpoint compliance, vendor governance, and transformation programs. Experienced in leading global teams, supporting enterprise users, improving service quality, and driving operational efficiency through automation, AI-enabled solutions, and structured governance.

Key Capabilities:

  • Global IT Service Delivery and Operations Management
  • Digital Workplace and End User Services
  • Service Desk Transformation and ITSM Governance
  • Endpoint Compliance, Patch Management, and Audit Readiness
  • Vendor Management and SLA / KPI Governance
  • Automation, AI, Chatbots, and Self-Service Adoption
  • Customer Experience Improvement and Operational Excellence
  • Large Team Management and Stakeholder Engagement

A senior IT service delivery and digital workplace leader with over 15 years of experience managing large-scale technology operations, service desk functions, endpoint compliance, vendor governance, and transformation programs. Experienced in leading global teams, supporting enterprise users, improving service quality, and driving operational efficiency through automation, AI-enabled solutions, and structured governance.

Key Capabilities:

  • Global IT Service Delivery and Operations Management
  • Digital Workplace and End User Services
  • Service Desk Transformation and ITSM Governance
  • Endpoint Compliance, Patch Management, and Audit Readiness
  • Vendor Management and SLA / KPI Governance
  • Automation, AI, Chatbots, and Self-Service Adoption
  • Customer Experience Improvement and Operational Excellence
  • Large Team Management and Stakeholder Engagement

Bachelor's degree or diploma in Computer Science, Information Technology, or a related discipline (or equivalent practical experience).

Frequently Asked Questions

Is the salary disclosed for the Assistant Vice President position at EXL Talent Acquisition Team?
The salary for this Assistant Vice President role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Vice President position at EXL Talent Acquisition Team located?
This Assistant Vice President role at EXL Talent Acquisition Team is based in New Delhi, Delhi, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Assistant Vice President position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Assistant Vice President job at EXL Talent Acquisition Team posted?
This Assistant Vice President position at EXL Talent Acquisition Team was posted on Sep 16, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Assistant Vice President
EXL Talent Acquisition Team
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