Assistant Venue Manager

POSTING DESCRIPTION

Assistant Venue Manager

Join our Food & Beverage team as an Assistant Venue Manager, where you will play a key role in supporting the day-to-day operations of our restaurant and bar. This is an excellent opportunity for an emerging leader who is passionate about delivering exceptional guest experiences, developing associates, and driving operational excellence.

Working closely with the Venue Manager and Food & Beverage leadership team, you will provide hands-on support across all aspects of venue operations, including service delivery, shift coordination, associate supervision, and guest engagement. If you're looking to take the next step in your hospitality leadership career, we'd love to hear from you.

Key Responsibilities

• Support the daily operation of the restaurant and bar, ensuring high standards of service, presentation, cleanliness, and professionalism.
• Assist in coordinating shifts and supervising associates to ensure service expectations and operational standards are consistently achieved.
• Provide hands-on leadership during service periods, supporting associates and leading by example.
• Monitor guest satisfaction, respond to guest feedback and concerns, and escalate issues where appropriate.
• Support the training, coaching, and development of associates through ongoing feedback and guidance.
• Ensure associates have the necessary equipment, supplies, information, and uniforms to perform their roles effectively.
• Assist with opening and closing procedures across restaurant and bar operations.
• Ensure compliance with Marriott brand standards, venue procedures, responsible service of alcohol requirements, and relevant legislation.
• Monitor food, beverage, and service quality, communicating any concerns to the Venue Manager, Chef, or relevant leaders.
• Support staffing, productivity, revenue, and cost objectives to achieve departmental financial goals.
• Engage with guests throughout service to build relationships and identify opportunities to enhance the guest experience.
• Supervise venue operations in the absence of the Venue Manager or senior Food & Beverage leadership.

What We Value for This Role

• Previous experience in a Food & Beverage supervisory or leadership role.
• Strong communication, interpersonal, and leadership skills.
• A passion for creating exceptional guest experiences.
• The ability to lead, motivate, and develop associates.
• Strong organisational skills and the ability to thrive in a fast-paced environment.
• Sound problem-solving and decision-making abilities.
• Flexibility to work across restaurant and bar operations, including evenings, weekends, and public holidays.
• A commitment to maintaining high service, safety, and operational standards.

Why Work With Us?

• Opportunity to develop your leadership career within Marriott International.
• Hands-on management experience across premium restaurant and bar operations.
• Ongoing learning, training, and career advancement opportunities.
• Work alongside passionate hospitality professionals in a supportive team environment.
• Be part of a global organisation that values excellence, innovation, teamwork, and guest satisfaction.