Assistant Officer, Personal Banker, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Proactively acquire new-to-bank customers to grow the Current Account and Savings Account (CASA) portfolio.
• Build and maintain strong relationships with customers to understand their financial needs and recommend suitable banking solutions.
• Cross-sell a comprehensive range of retail banking products, including wealth management, insurance, and loan products, to meet established targets.
• Deliver exceptional customer service in alignment with bank standards to enhance customer satisfaction and loyalty.
• Adhere strictly to all internal policies, operational risk guidelines, and regulatory compliance standards during daily transactions.

Requirements

• Bachelor’s degree or Diploma in Business, Finance, or a related discipline.
• Proven experience in sales, customer service, or relationship management, preferably within the financial services sector.
• Strong interpersonal and communication skills with the ability to build rapport with a diverse customer base.
• Goal-oriented mindset with a demonstrated track record of meeting performance targets.
• Sound knowledge of retail banking products, financial regulations, and compliance procedures.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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