About this role

  • Manage daily operations to ensure service level agreements (SLAs) and key performance indicators (KPIs) are consistently achieved.
  • Lead, coach, and mentor Team Leaders and support their professional development.
  • Monitor productivity, quality, attendance, and adherence to operational standards.
  • Analyze operational data and prepare daily, weekly, and monthly performance reports.
  • Identify process improvement opportunities and implement initiatives to enhance efficiency and customer experience.
  • Handle client escalations and ensure timely resolution of operational issues.
  • Coordinate with Quality, Training, Workforce Management, HR, and other support functions to achieve business goals.
  • Conduct performance reviews and develop action plans for underperforming teams.
  • Ensure compliance with company policies, client requirements, and data security standards.
  • Support transition activities, process migrations, and new project implementations as required.
  • Drive employee engagement, motivation, and retention initiatives.
  • Manage daily operations to ensure service level agreements (SLAs) and key performance indicators (KPIs) are consistently achieved.
  • Lead, coach, and mentor Team Leaders and support their professional development.
  • Monitor productivity, quality, attendance, and adherence to operational standards.
  • Analyze operational data and prepare daily, weekly, and monthly performance reports.
  • Identify process improvement opportunities and implement initiatives to enhance efficiency and customer experience.
  • Handle client escalations and ensure timely resolution of operational issues.
  • Coordinate with Quality, Training, Workforce Management, HR, and other support functions to achieve business goals.
  • Conduct performance reviews and develop action plans for underperforming teams.
  • Ensure compliance with company policies, client requirements, and data security standards.
  • Support transition activities, process migrations, and new project implementations as required.
  • Drive employee engagement, motivation, and retention initiatives.
  • Bachelor's degree in any discipline.
  • Strong analytical and problem-solving skills

Frequently Asked Questions

Is the salary disclosed for the Assistant Manger position at EXL Talent Acquisition Team?
The salary for this Assistant Manger role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manger position at EXL Talent Acquisition Team located?
This Assistant Manger role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Assistant Manger position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Assistant Manger job at EXL Talent Acquisition Team posted?
This Assistant Manger position at EXL Talent Acquisition Team was posted on Jul 30, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Assistant Manger
EXL Talent Acquisition Team
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