Assistant Manager, Project and Campaign Management

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

What are we looking for?

Support the planning and execution of agency campaigns and initiatives to drive sales growth, agent productivity, and field performance, ensuring strong follow-up and disciplined execution across the agency structure.

What are we expecting from this role?

• Plan and execute agency campaigns aligned with business targets

• Translate campaign design into clear actions for BDMs, leaders, and agents

• Ensure smooth rollout, communication, and tracking across regions

• Monitor campaign performance closely and take timely actions to close gaps

• Support end-to-end delivery of agency initiatives (recruitment drives, productivity programs, performance improvement plans)

• Track progress, identify risks, and ensure timelines are met

• Coordinate with BDMs, training, operations, and performance teams

• Ensure clear ownership and accountability in execution

• Track daily and weekly sales and campaign performance

• Prepare simple and clear updates highlighting progress, gaps, and actions needed

• Support performance review meetings with relevant data and insights

• Stay close to agency field to understand agent behavior, challenges, and needs

• Ensure campaigns are practical and aligned with how agents and leaders operate

• Collect feedback from field and continuously improve campaign effectiveness

• Work closely with BDMs to ensure consistent execution across teams

• Follow up regularly to ensure actions are completed

• Support BDMs in driving discipline and performance within their teams

• Maintain clear tracking of campaign activities and results

• Ensure adherence to campaign rules, SOPs, and company policies

• Escalate issues early and ensure proper documentation

Who are we looking for?

• 2 to 3 years of experience in Project Management and Performance Management fields.

• Bachelor’s degree in business administration, Management, Finance, Insurance, Economics, Accounting, or a related field.

• Knowledge of life insurance operations (underwriting, policy administration, claims, distribution)

• Timely and effective delivery of projects aligned with life insurance business objectives.

• Accurate tracking, analysis, and reporting of KPIs to support management decision-making.

• Excellent written and spoken English.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.