Assistant Manager - MIS

EXL Talent Acquisition Team
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📍 Chennai, Tamil Nadu, India

About this role

Assistant Manager – Business Analyst is responsible for transforming business data into actionable insights through reporting, dashboard development, data analysis, automation, and process improvement initiatives. The role supports operational leadership by delivering accurate analytics, forecasting, performance tracking, and decision-support tools to drive business outcomes.

  • Analyze operational, productivity, quality, and financial data to identify trends and business insights. 
  • Develop and maintain interactive dashboards, scorecards, and KPI tracking reports for leadership. 
  • Create daily, weekly, monthly, and ad-hoc MIS reports to support business decision-making. 
  • Write and optimize SQL queries to extract, validate, and analyze data from multiple sources. 
  • Automate reporting processes using Excel Macros, VBA, Power Query, and other automation tools. 
  • Perform data validation, reconciliation, and quality checks to ensure reporting accuracy. 
  • Support workforce planning, forecasting, capacity analysis, and resource utilization reporting. 
  • Conduct root cause analysis and provide data-driven recommendations for performance improvement. 
  • Collaborate with Operations, Quality, Training, and Leadership teams to understand analytical requirements. 
  • Translate business requirements into reporting solutions, dashboards, and actionable insights. 
  • Identify opportunities for process improvement, standardization, and automation across business functions. 
  • Present performance trends, risks, and recommendations through management-ready reports and presentations. 
  • Maintain reporting documentation, metric definitions, and governance standards. 
  • Support audits, business reviews, and strategic initiatives through accurate and timely analytics 
  • Monitor key operational metrics and proactively highlight risks, gaps, and improvement opportunities.

Communication Skill: 

Need to have active communication and interpersonal skills.

Working Hours:

Minimum 8 hours per day (can be vary as per the process requirement.) 

Primary External Interactions

  • Based on the requirement.

General Skills & Requirements:

  • Advanced Excel (Macros, VBA, Power Query, Power Pivot) 
  • SQL (Joins, Stored Procedures, Views, Data Validation) 
  • Power BI Dashboard Development 
  • Data Visualization & Storytelling 
  • Forecasting & Capacity Planning Analytics 
  • Power Automate (Preferred) 
  • Basic Python/R (Good to Have)
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.


EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Frequently Asked Questions

Is the salary disclosed for the Assistant Manager - MIS position at EXL Talent Acquisition Team?
The salary for this Assistant Manager - MIS role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager - MIS position at EXL Talent Acquisition Team located?
This Assistant Manager - MIS role at EXL Talent Acquisition Team is based in Chennai, Tamil Nadu, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Assistant Manager - MIS position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Assistant Manager - MIS job at EXL Talent Acquisition Team posted?
This Assistant Manager - MIS position at EXL Talent Acquisition Team was posted on Jun 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager - MIS
EXL Talent Acquisition Team
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