Assistant Manager - Mental Health Housing

 Assistant Manager – Mental Health Residential Services                                         

Reports to: Program Manager, MH Residential

Location: Highland Ave, Syracuse, NY

 Pay Rate:$21.03-$23.71

 Schedule: Monday – Friday: 8 a.m. – 4 p.m.

The people we care for come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our agency stronger!

About Us

With a history stretching back more than 70 years, AccessCNY is continually growing and expanding our reach. Offering person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our community. Our focus is supporting individuals by ways of residential housing, mental health and clinical services, and immersing our participants in community engagement. Working closely with the Office for People with Developmental Disabilities and the Office of Mental Health, we support 27 housing locations and 3 administrative buildings.

About the Role:

We are looking for a proactive employee to assist in the provision and oversight of services to residents, as well as provide training and supervision to residential staff. 

Responsibilities:

• Provide direct services as assigned by Program Manager; must be able and willing to demonstrate direct care duties 

• Assist in the assessment of residents’ needs 

• Ensure assignments, including change of shift procedures, made by Program Manager to Residence Counselors, are completed 

• Assist the Program Manager in addressing issues related to maintaining the residence, including safety issues 

• Report all emergencies or medical concerns to Program Manager or on-call 

• Participate in program on-call rotation to provide after-hours support to programs 

• Provide initial and ongoing training to Residence Counselors including, but not limited to, implementation of residents’ service plans  

• Complete required documentation for those residents assigned during shift and ensure completion of documentation by Residence Counselors 

• Act as a liaison with the local community of participants, survivors, ex-participants, as assigned  

• Conduct self in a professional manner  

• Attend staff meetings and other meetings as directed by supervisor 

• Provide person-centered, quality services 
• Perform Other Duties as Assigned 

Education/Experience:

High school diploma/GED, required. One year of experience working with individuals that have mental health diagnoses, and experience working with adults with substance use issues, preferred.

Conditions of Employment:

Must have a valid NYS Driver License in accordance with the Agency Vehicle and Driving policy and transportation necessary to meet program needs.

Did you know that AccessCNY offers great health, dental and vision insurance? Additionally, we provide a 401(k) match upon hire, PTO, and 11 paid holidays.