Assistant Manager / Deputy manager - Air Cargo

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📍 Ahmehdabad, GujaratFull time

About this role

  1. End to End shipment handling
  2. Enters relevant commercial data into the company’s transport management system (CW1) and ensures the accuracy of documents.
  3. Acts as the company’s face towards our customers.
  4. Communicates status of shipments and further steps.
  5. Collects and shares relevant documents with internal/external stakeholders.
  6. Keeps customers proactively informed whenever an unforeseen change occurs.
  7. Consults and supports clients in their queries.
  8. Collaborates with other internal departments in order to solve client’s
  9. Handles customer claims according to corporate procedures.
  10. Sets corrective and preventive actions (CAPA) and communicates them to customers as part of the company’s continuous improvement process (CIP).
  11. When dealing with difficult situations, manages the conflicts professionally while  treating our customers with utmost respect.
  12. Prepares, organizes and performs daily freight forwarding operations, in compliance with corporate directives and procedures.
  13. Organizes shipments from pick-up, customs clearance, loading, dispatch and delivery.
  14. Timely and accurate processing of shipments.
  15. Handles shipments in compliance with corporate processes, SOPs and management instructions.
  16. Is responsible for the accuracy and quality of data submitted to the system.
  17. Issues, monitors and collects transport documents.
  18. Receives and registers invoices from suppliers.
  19. Collects all legally and internally required documents and  maintains data in all relevant systems.
  20. Issues invoices to clients for handled shipments while respecting corporate invoicing speed regulations.
  21. Conducts retention phone calls to existing clients on a regular basis.
Company Introduction:
 
For over 40 years, cargo-partner has flourished in the logistics industry, delivering unparalleled service to our clients worldwide. We have now embarked on another journey and to continue our commitment for excellence, we have now joined the Nippon Express Group which will now underpin all the values we constantly aspire to achieve, now becoming a top 5 global player. As an end to end info logistics provider, we pride ourselves on offering a comprehensive portfolio of air, sea, land transport, and warehousing services.

With a unique focus on information technology and supply chain optimization, we empower businesses to thrive in today's fast-paced world. Join our dynamic team, where innovation meets passion and every voice is valued. Embark on a journey where your skills are nurtured, creativity is celebrated, and together, we take pride in making a difference.

Discover more about our Mission & Vision. Dive into a world of endless opportunities and embark on the cargo-partner journey with us.

cargo-partner is an equal opportunity employer. We celebrate diversity and are committed to creating an environment where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected characteristics. We welcome and encourage applications from all individuals, regardless of background.

Explore endless opportunities and leave your mark with us. #JoinUs #Logistics #workingdigital #Teamwork #cargopartner #wow
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Frequently Asked Questions

Is the salary disclosed for the Assistant Manager / Deputy manager - Air Cargo position at cargo-partner?
The salary for this Assistant Manager / Deputy manager - Air Cargo role at cargo-partner is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager / Deputy manager - Air Cargo position at cargo-partner located?
This Assistant Manager / Deputy manager - Air Cargo role at cargo-partner is based in Ahmehdabad, Gujarat. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant Manager / Deputy manager - Air Cargo role at cargo-partner full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant Manager / Deputy manager - Air Cargo role in the Air department at cargo-partner.
Which team or department does the Assistant Manager / Deputy manager - Air Cargo at cargo-partner belong to?
This Assistant Manager / Deputy manager - Air Cargo position is part of the Air department at cargo-partner. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Assistant Manager / Deputy manager - Air Cargo position at cargo-partner?
Click the "Apply Now" button on this page. You will be redirected to cargo-partner's official application portal hosted on lever where you can submit your application directly.
When was the Assistant Manager / Deputy manager - Air Cargo job at cargo-partner posted?
This Assistant Manager / Deputy manager - Air Cargo position at cargo-partner was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager / Deputy manager - Air Cargo
cargo-partner
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