Assistant Manager

EXL Talent Acquisition Team
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📍 Noida, Uttar Pradesh, India

About this role

  • Manage the process and take corrective steps where necessary or make incremental improvements
  • Provide coaching and feedback to team members to enable them to improve their performance
  • Assist new hires such that they are productive on the floor in the shortest possible time frame
  • Handle escalations, Provide inputs on process and system/business application to the team members
  • Client Interaction, where required at the level of Supervisors
  • Ensure compliance with internal policies and procedures, external regulations and information security standards
  • Ensure that the process transactions are processed as per Standard Operating Procedures (SOPs)
  • Must have experience in insurance underwriting and claims back office processes
  • Ensure that the assigned targets in accordance with SLA are met by the team
  • Ensure that the quality of the transactions is in compliance with predefined parameters     
  • Must have fundamental knowledge of US insurance and high level Policy/ Claim lifecycle 
  • Must be able to train a team, create SOPs and process maps
  • Knowledge of Multiple transactions will be required as this will initially be a relatively small team
  • Ensure that the process transactions are processed as per SOP
  • Ensure that the assigned targets in accordance with SLA are met by the team/process
  • Ensure that the quality of the transactions is in compliance with predefined parameters     
  • Must have process knowledge and would be required to perform QA of transactions 
  • Ensure adherence to establish attendance schedules, Company Policies and Procedures
  • Detailed knowledge of specific department products, workflows and procedures related to work performed
  • Business writing skills 
  • Excellent interpretation skills
  • Manage the process and take corrective steps where necessary or make incremental improvements
  • Provide coaching and feedback to team members to enable them to improve their performance
  • Assist new hires such that they are productive on the floor in the shortest possible time frame
  • Handle escalations, Provide inputs on process and system/business application to the team members
  • Client Interaction, where required at the level of Supervisors
  • Ensure compliance with internal policies and procedures, external regulations and information security standards
  • Ensure that the process transactions are processed as per Standard Operating Procedures (SOPs)
  • Must have experience in insurance underwriting and claims back office processes
  • Ensure that the assigned targets in accordance with SLA are met by the team
  • Ensure that the quality of the transactions is in compliance with predefined parameters     
  • Must have fundamental knowledge of US insurance and high level Policy/ Claim lifecycle 
  • Must be able to train a team, create SOPs and process maps
  • Knowledge of Multiple transactions will be required as this will initially be a relatively small team
  • Ensure that the process transactions are processed as per SOP
  • Ensure that the assigned targets in accordance with SLA are met by the team/process
  • Ensure that the quality of the transactions is in compliance with predefined parameters     
  • Must have process knowledge and would be required to perform QA of transactions 
  • Ensure adherence to establish attendance schedules, Company Policies and Procedures
  • Detailed knowledge of specific department products, workflows and procedures related to work performed
  • Business writing skills 
  • Excellent interpretation skills

Bachelor Degree in relevant field with 3-6 years of relevant experience

Frequently Asked Questions

Is the salary disclosed for the Assistant Manager position at EXL Talent Acquisition Team?
The salary for this Assistant Manager role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager position at EXL Talent Acquisition Team located?
This Assistant Manager role at EXL Talent Acquisition Team is based in Noida, Uttar Pradesh, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Assistant Manager position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Assistant Manager job at EXL Talent Acquisition Team posted?
This Assistant Manager position at EXL Talent Acquisition Team was posted on Aug 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant Manager
EXL Talent Acquisition Team
Apply for this role ↗

You'll be redirected to EXL Talent Acquisition Team's official application page on oraclecloud.