About this role

  • Should be well versed in Voice metrics like ASA, TSF, Call AHT, Call Flow
  • Must be experienced about call flow aspects โ€“ Opening Spiel, Greeting, Acknowledgement, Empathy, Communication, Comprehension, Closing spiel and Hold Procedure, is common across Contact Centre businesses

Business support provides central point of contact for guidance/ issues related to various processes and systems functions. The role involves a significant amount of interaction with both internal team members and external clients, necessitating strong communication skills and a collaborative spirit.

Excellent communication, interpersonal, customer service skills. 2 - 5 Years

Frequently Asked Questions

Is the salary disclosed for the Assistant Manager position at EXL Talent Acquisition Team?
The salary for this Assistant Manager role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager position at EXL Talent Acquisition Team located?
This Assistant Manager role at EXL Talent Acquisition Team is based in Gurugram, Haryana, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Assistant Manager position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Assistant Manager job at EXL Talent Acquisition Team posted?
This Assistant Manager position at EXL Talent Acquisition Team was posted on Aug 14, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Assistant Manager
EXL Talent Acquisition Team
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