About this role

Professionals in this group are required to Coach and mentor trainees that are struggling towards improvement; Manage the training class from a EXL disciplinary expectation, absence, performance, misconduct etc.; compile and conduct assessments as required, assesses calls or transactions against quality criteria; give feedback and coaching; Some client interaction; Compile reports as required; Communicate and keep all relevant stakeholders in the loop of training progress and escalating relevant matters towards resolution; Training administration e.g. room co-ordination, transport, payroll etc.; Identify training needs and compile material and interventions to close the gaps to perform tasks which are complex in nature.

The professionals are expected to operate within large set of rules. They need to exercise decision making to identify the appropriate rule set to be applied by utilizing the theoretical knowledge of concepts and principles and understanding of the larger process flow.

Any graduation

Frequently Asked Questions

Is the salary disclosed for the Assistant Manager position at EXL Talent Acquisition Team?
The salary for this Assistant Manager role at EXL Talent Acquisition Team is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant Manager position at EXL Talent Acquisition Team located?
This Assistant Manager role at EXL Talent Acquisition Team is based in Kochi, Kerala, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Assistant Manager position at EXL Talent Acquisition Team?
Click the "Apply Now" button on this page. You will be redirected to EXL Talent Acquisition Team's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Assistant Manager job at EXL Talent Acquisition Team posted?
This Assistant Manager position at EXL Talent Acquisition Team was posted on Aug 18, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Assistant Manager
EXL Talent Acquisition Team
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