Assistant General Manager, Cafe
seminolehardrock
Assistant General Manager, Cafe
seminolehardrock· 880 Hard Rock Cafe UK
About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Position summary:
Assistant General Manager is the senior business leader in the Cafe supporting the General Manager for upholding all brand standards, core values, while meeting or exceeding Owners’ Objectives. The Assistant General Manager is responsible for asset management of the entire facility, the Assistant General Manager, in conjunction with the General Manager is expected to demonstrate an entrepreneurial approach to identifying and acting on opportunities and challenges to maximize the business’ full potential in the market.
Functions:
Demonstrate a working financial comprehension in achieving the Cafe’s key performance metrics.
Work very closely with Sales to execute the Cafe Sales & Marketing plan while helping to achieve year-over-year entrée count growth.
Serve as a mentor and coach to junior management staff in understanding the businesses financial goals.
Work in unison with the Cafe General Manager to communicate a clear operating direction based on a sound understanding of the business, strengths, weaknesses, and opportunities.
Work across all departments in supporting the team in consistent execution of all systems and processes to consistently deliver all products and services to brand standards.
Support the GM in building a highly functional team of management and hourly team members who share a common vision and values surrounding the overall success of the café.
Champion change, ensuring all local and company initiatives are implemented successfully.
Foster an environment of customer advocacy in which all team members put the guest first in every situation.
Execute established standards for overall guest satisfaction that meet or exceed brand standards.
Work in conjunction with the GM to be responsive and hospitable to guest feedback from all sources, including social media and email.
Support Cafe staffing objectives by supporting the GM in attracting and retaining the most exceptionally talented people available in the market and place them in positions that leverage their skills and expertise for maximum impact.
Clearly define goals and expectations for each management and hourly team member using performance review tools and hold your people accountable for successful performance.
Support staff development and advancement along well-defined career paths.
Serve as a Learning Coach developing, implementing and executing learning and developmental programs for all individuals under their stewardship in order to drive continuous improvement and retention.
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
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Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
Proven experience in the hospitality industry inclusive of restaurant front line operations.
Bachelor’s Degree in HRM/Business or Culinary preferred.
SKILLS
Strong leadership and interpersonal skills – that can be verified by peers and prior supervisors.
Can illustrate consultative skills and ability to work cross-functionally.
Exhibits excellent verbal and written communication skills.
Demonstrates strong problem solving skills through ability to diagnose and develop recommended solutions.
Possesses the potential and aspiration to serve as a Hard Rock General Manager.
PHYSICAL DEMANDS
Managers are expected to be able to perform the job functions with reasonable accommodation.
Additional Details
Pre-Employment Process:
Employment with Hard Rock International requires the successful completion of the pre-employment process; to include two satisfactory reference checks.
Closing:
Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. Hard Rock welcomes and encourages applications from people with disabilities. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Frequently Asked Questions
Is the salary disclosed for the Assistant General Manager, Cafe position at seminolehardrock?
The salary for this Assistant General Manager, Cafe role at seminolehardrock is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Assistant General Manager, Cafe position at seminolehardrock located?
This Assistant General Manager, Cafe role at seminolehardrock is based in Hard Rock Cafe Piccadilly Circus London United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Assistant General Manager, Cafe role at seminolehardrock full-time or part-time?
This is listed as a Full time position. It is posted as a Assistant General Manager, Cafe role in the 880 Hard Rock Cafe UK department at seminolehardrock.
Which team or department does the Assistant General Manager, Cafe at seminolehardrock belong to?
This Assistant General Manager, Cafe position is part of the 880 Hard Rock Cafe UK department at seminolehardrock. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Assistant General Manager, Cafe position at seminolehardrock?
Click the "Apply Now" button on this page. You will be redirected to seminolehardrock's official application portal hosted on workday where you can submit your application directly.
When was the Assistant General Manager, Cafe job at seminolehardrock posted?
This Assistant General Manager, Cafe position at seminolehardrock was posted on Jun 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Assistant General Manager, Cafe
seminolehardrock
You'll be redirected to seminolehardrock's official application page on Workday.