Area Manager - Education Loan
Bajaj Finance
| Job Purpose | Assess Education Loan applications independently and consistently, balancing customer eligibility, repayment capacity, academic and employability factors, collateral support, legal and technical acceptability, and portfolio quality. |
| Duties and Responsibilities | • Review applicant and co-applicant identity, relationship, academics, admission, institution, course, country, test scores and requested funding. • Assess income, banking, bureau, obligations, repayment capacity and policy eligibility. • Evaluate cost of education, scholarships, margin or own contribution, living expenses and the proposed loan amount. • Assess secured and unsecured structures, including property, gold or other approved collateral, through applicable reports and controls. • Own or review Legal and Technical Assessment requirements for secured cases and ensure satisfactory reports are available before progressing the credit decision. • Engage and coordinate with approved third-party valuers and lawyers to facilitate timely valuation, technical and legal reports; review report validity, observations, conditions and exceptions for credit consideration. • Review verification outcomes, fraud indicators, deviations and mitigants, and raise evidence-based queries. • Prepare or validate credit assessment notes, recommendations, sanction conditions and deviation matrices. • Decide, recommend, refer or decline cases within the approved credit authority matrix and ensure complete decision audit trail. • Monitor underwriting quality, approval, rejection and deviation trends, turnaround time, productivity and portfolio feedback. • Coordinate with Sales, Risk, Operations, RCU, Collections, Legal, Technical, collateral teams and external service providers while preserving independent credit judgement. • Provide market and portfolio feedback for policy refinement, process improvement and new product launches. • Translate credit plans into regional or central execution priorities. • Review team underwriting quality, productivity, controls and capability. • Manage escalations and vendor performance across assigned locations or work queues. |
| Key Decisions / Dimensions | • Approve, recommend, refer or decline cases strictly within the approved credit authority matrix and risk policy. • Assess the acceptability of legal, technical, valuation and collateral observations for credit decisioning within delegated authority. • Escalate title, valuation, technical, fraud, policy, compliance and other material exceptions to the prescribed authority. • Numeric sanction and deviation authorities are to be defined in the approved delegation matrix. Key interactions Internal Sales, Product, Risk, Operations, RCU/Fraud Control, Collections, Legal, Technical, Collateral, Compliance, Finance, Technology and COE. External Students, co-applicants, approved valuers, lawyers, legal and technical agencies, verification partners and other approved service providers. |
| Major Challenges | • Balancing growth, customer experience, turnaround time and portfolio quality. • Managing incomplete or inconsistent academic, financial, collateral, legal and technical information. • Coordinating internal teams and third-party agencies while maintaining independent credit judgement. • Identifying and resolving adverse legal, technical, valuation, fraud or policy observations within defined authority. |
| Required Qualifications and Experience | Graduate or postgraduate in Finance, Commerce, Economics, Management or a related discipline. 3-5 years of relevant credit or underwriting experience, including exposure to team, location, portfolio or complex case management; Education Loan exposure preferred. Critical skills and knowledge • Credit appraisal and financial analysis • Bureau, banking and income assessment • Academic and employability assessment • Secured and unsecured lending • Legal and Technical report interpretation • Property valuation, collateral and title-risk awareness • Third-party valuer, lawyer and vendor coordination • Fraud-risk awareness and decision writing • Excel, presentation and business MIS capability • High standards of integrity, customer confidentiality and control discipline |
You'll be redirected to Bajaj Finance's official application page on peoplestrong.