Area Manager - Dark Stores

Ninjaยท Grocery
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๐Ÿ“ Tabuk, Saudi ArabiaFull time

About this role

This role will be in the North region

Ninja is looking for an experienced Area Manager to oversee the performance and day-to-day operations of multiple dark stores across the North region. This role is ideal for a hands-on operations leader with experience in quick commerce, grocery e-commerce, retail, fulfillment, or last-mile operations.

As an Area Manager, you will be responsible for ensuring that our dark stores operate efficiently, consistently, and at the speed required to deliver an excellent customer experience. You will lead teams across inventory, picking and packing, order fulfillment, replenishment, quality control, and store operations, while driving key operational and commercial KPIs.

Key Responsibilities

  • Oversee daily operations across inventory, replenishment, picking, packing, dispatch, and order fulfillment.
  • Ensure dark stores meet targets for order accuracy, fulfillment speed, product availability, and customer service.
  • Lead and develop Store Managers and operational teams, including staffing, scheduling, coaching, and performance management.
  • Monitor key KPIs such as picking productivity, inventory accuracy, stock availability, shrinkage, wastage, and order fulfillment time.
  • Identify operational gaps and implement initiatives to improve productivity, efficiency, cost, and customer experience.
  • Partner with Supply Chain, Last Mile, Commercial, and Customer Experience teams to resolve issues and improve service levels.
  • Ensure compliance with food safety, hygiene, and operational standards across all stores.
  • 3+ years of experience in dark stores, quick commerce, grocery e-commerce, retail, fulfillment, or warehouse operations.
  • Familiarity with relevant industry regulations, compliance standards, and safety protocols.
  • Experience managing multiple locations and high-volume operational teams.
  • Strong understanding of inventory and fulfillment operations.
  • Data-driven with strong leadership, problem-solving, and execution skills.
  • Effective communication and interpersonal skills to collaborate with store teams, inventory teams, supply chain teams, and operations leaders.

Frequently Asked Questions

Is the salary disclosed for the Area Manager - Dark Stores position at Ninja?
The salary for this Area Manager - Dark Stores role at Ninja is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Area Manager - Dark Stores position at Ninja located?
This Area Manager - Dark Stores role at Ninja is based in Tabuk, Saudi Arabia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Area Manager - Dark Stores role at Ninja full-time or part-time?
This is listed as a Full time position. It is posted as a Area Manager - Dark Stores role in the Grocery department at Ninja.
Which team or department does the Area Manager - Dark Stores at Ninja belong to?
This Area Manager - Dark Stores position is part of the Grocery department at Ninja. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Area Manager - Dark Stores position at Ninja?
Click the "Apply Now" button on this page. You will be redirected to Ninja's official application portal hosted on workable where you can submit your application directly.
When was the Area Manager - Dark Stores job at Ninja posted?
This Area Manager - Dark Stores position at Ninja was posted on Sep 28, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Area Manager - Dark Stores
Ninja
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