Area Manager, ACES
Amazon
Area Manager, ACES
Amazon· Fulfillment & Operations Management
About this role
The ACES Manager is responsible for driving continuous improvement, process standardization, and operational excellence across all functional areas of the fulfillment center. This role leverages Lean and Six Sigma methodologies to identify and eliminate defects, reduce variability, and improve safety, quality, and productivity outcomes. The ACES Manager partners closely with Operations, Safety, Quality, and HR teams to build a culture of data-driven decision-making and sustainable process improvement.
Key job responsibilities
Continuous Improvement & Kaizen
Lead and facilitate Kaizen events, value stream mapping, and process improvement workshops across Inbound, Outbound, and ICQA functions
Drive adoption of Lean tools (5S, visual management, standard work) on the floor
Achieve measurable year-over-year improvements in productivity, quality, and cost metrics
Defect Elimination & Root Cause Analysis
Own the site defect elimination pipeline; manage projects from identification through verification of effectiveness
Partner with process engineers and operations leaders to implement corrective and preventive actions
Standard Work & Process Audits
Develop, deploy, and maintain standard work documentation for all critical process paths
Conduct regular Gemba walks and layered process audits to ensure compliance with SOPs
Coach and train associates and area managers on standard work adherence and problem-solving techniques
Drive audit finding closures and escalate systemic non-conformances to leadership
Metrics & Reporting
Own site-level ACES metrics dashboard including DPMO, cycle time, first pass yield, and process capability indices
Prepare and present weekly/monthly ACES business reviews to site leadership
Benchmark against network best practices and drive adoption of successful initiatives from other FCs
Stakeholder Management & Coaching
Build strong partnerships with Operations, Safety, Quality, RME, and HR teams
Key job responsibilities
Continuous Improvement & Kaizen
Lead and facilitate Kaizen events, value stream mapping, and process improvement workshops across Inbound, Outbound, and ICQA functions
Drive adoption of Lean tools (5S, visual management, standard work) on the floor
Achieve measurable year-over-year improvements in productivity, quality, and cost metrics
Defect Elimination & Root Cause Analysis
Own the site defect elimination pipeline; manage projects from identification through verification of effectiveness
Partner with process engineers and operations leaders to implement corrective and preventive actions
Standard Work & Process Audits
Develop, deploy, and maintain standard work documentation for all critical process paths
Conduct regular Gemba walks and layered process audits to ensure compliance with SOPs
Coach and train associates and area managers on standard work adherence and problem-solving techniques
Drive audit finding closures and escalate systemic non-conformances to leadership
Metrics & Reporting
Own site-level ACES metrics dashboard including DPMO, cycle time, first pass yield, and process capability indices
Prepare and present weekly/monthly ACES business reviews to site leadership
Benchmark against network best practices and drive adoption of successful initiatives from other FCs
Stakeholder Management & Coaching
Build strong partnerships with Operations, Safety, Quality, RME, and HR teams
Basic qualifications
- Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field
- Experience working with cross-functional teams
Preferred qualifications
- Bachelor's degree in Engineering, Logistics, or a similar field
- Knowledge of Lean, Six Sigma and Kaizen techniques
- Experience in program or project management
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Area Manager, ACES position at Amazon?
The salary for this Area Manager, ACES role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Area Manager, ACES position at Amazon located?
This Area Manager, ACES role at Amazon is based in Hyderabad, Telangana, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Area Manager, ACES role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Area Manager, ACES role in the Fulfillment & Operations Management department at Amazon.
Which team or department does the Area Manager, ACES at Amazon belong to?
This Area Manager, ACES position is part of the Fulfillment & Operations Management department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Area Manager, ACES position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Area Manager, ACES job at Amazon posted?
This Area Manager, ACES position at Amazon was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Area Manager, ACES
Amazon
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