Architect - Enterprise Application ServiceNow P 4D

genpact· 1401 Genpact India Pvt. Ltd.
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About this role

Architect - Enterprise Application - ServiceNow P

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Design and architect ServiceNow solutions that align with business requirements; • Develop and implement custom applications, integrations, and configurations in ServiceNow platform; • Provide technical leadership and guidance to development teams in ServiceNow best practices; • Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning; • Collaborate with stakeholders to gather requirements and translate them into technical solutions; • Stay updated with latest trends and developments in ServiceNow platform and recommend innovative solutions. • Design and architect ServiceNow solutions that align with business requirements; • Develop and implement custom applications, integrations, and configurations in ServiceNow platform; • Provide technical leadership and guidance to development teams in ServiceNow best practices; • Manage and maintain ServiceNow instances, including upgrades, patches, and performance tuning; • Collaborate with stakeholders to gather requirements and translate them into technical solutions; • Stay updated with latest trends and developments in ServiceNow platform and recommend innovative solutions.

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Dell Boomi Certified - Professional Integration DeveloperProfessional Integration Developer, MuleSoft Certified Developer - Level 1 - TrailheadTrailhead

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, ServiceNow Platform, Storytelling

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Application ServiceNow P

Remote Type -

Office

Work Shift -

Day Job (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. 

Frequently Asked Questions

Is the salary disclosed for the Architect - Enterprise Application ServiceNow P 4D position at genpact?
The salary for this Architect - Enterprise Application ServiceNow P 4D role at genpact is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Architect - Enterprise Application ServiceNow P 4D position at genpact located?
This Architect - Enterprise Application ServiceNow P 4D role at genpact is based in 1401-G-India: 14-45, Uppal L&R, STPI, Hyderabad. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Architect - Enterprise Application ServiceNow P 4D role at genpact full-time or part-time?
This is listed as a Full time position. It is posted as a Architect - Enterprise Application ServiceNow P 4D role in the 1401 Genpact India Pvt. Ltd. department at genpact.
Which team or department does the Architect - Enterprise Application ServiceNow P 4D at genpact belong to?
This Architect - Enterprise Application ServiceNow P 4D position is part of the 1401 Genpact India Pvt. Ltd. department at genpact. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Architect - Enterprise Application ServiceNow P 4D position at genpact?
Click the "Apply Now" button on this page. You will be redirected to genpact's official application portal hosted on workday where you can submit your application directly.
When was the Architect - Enterprise Application ServiceNow P 4D job at genpact posted?
This Architect - Enterprise Application ServiceNow P 4D position at genpact was posted on Jun 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Architect - Enterprise Application ServiceNow P 4D
genpact
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