Application Support Specialist / Help Desk Specialist  - (English & French)

Company Description

Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand’s culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.

 We are a minority-owned staff augmentation and technology consulting company

To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration

If you are interested in the above opportunity, we warmly invite you to join our team.
 

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

Job Description

Hiring: Application Support Specialist / Help Desk Specialist  – Intermediate - RQ11331
Toronto, ON – 5 Days Onsite
Long Term Contract
👥 4 Openings: 2 Non-Bilingual | 2 Bilingual (English/French)
⚠️ Mandatory In-Person Interview

We are looking for experienced Application Support / Help Desk Specialists with strong end-user support, IVR, digital/website support, troubleshooting, escalation, and communication skills.

Key Skills: Help Desk | Application Support | IVR | End-User Support | Website Support | Troubleshooting | Incident Tracking | Escalation | Customer Service

📩 Interested candidates, please share your updated resume.

#Hiring #ApplicationSupport #HelpDesk #ITSupport #TechnicalSupport #TorontoJobs #CanadaJobs #OntarioJobs #BilingualJobs #FrenchJobs #ITJobs #ContractJobs #NowHiring
 

Thanks

Richard Tucker 

Arthur Grand Technologies Inc

8(A) Certified Business | CMMI (L3) | ISO 9001:2015 Certified | ISO/IEC 27001:2022 Certified

NMSDC Minority Business Enterprise (MBE)

Arthur Grand is an Equal Opportunity Employer (Including disability/Vets)

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.