Application Support (Senior)

inetum2
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📍 Lisbon, Lisbon, PortugalFull time

About this role

Company Description

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

Job Description

  • Ensure the stability, availability, and performance of production applications.
  • Monitor, troubleshoot, and resolve incidents, problems, and performance issues.
  • Participate in major incident management (P1/P2), root cause analysis (RCA), and continuous service improvement initiatives.
  • Manage deployments, releases, and change requests following ITIL and DevOps best practices.
  • Collaborate with Development, Infrastructure, Scrum teams, and external providers to deliver sustainable solutions.
  • Implement and enhance monitoring and observability capabilities across production environments.
  • Maintain technical documentation and promote knowledge sharing within global support teams.
  • Participate in on-call rotations supporting business-critical applications.

Qualifications

  • 6+ years of experience in Application Production Support, Infrastructure Operations, or similar environments.
  • Strong experience with Java Application Servers (Red Hat JBoss EAP), including performance optimization, heap dumps, and thread dump analysis.
  • Hands-on experience with OpenShift, Kubernetes, and Cloud environments.
  • Experience with API Gateway solutions (Axway, Apigee).
  • Strong knowledge of RHEL Linux.
  • Experience with monitoring and observability tools such as Dynatrace, Grafana, Prometheus, ELK, and Jaeger.
  • Experience with CI/CD and DevOps tools, including GitLab, Jenkins, ArgoCD, and Nexus.
  • Experience with Ansible and/or Terraform for automation and infrastructure management.
  • Working knowledge of SQL Server and PostgreSQL.
  • Experience working with ITIL, Agile, and DevOps methodologies.
  • Portuguese (Fluent)
  • English (Professional working proficiency)

Additional Information

  • Availability to travel within Portugal when required;
  • Availability for occasional international travel;
  • Experience in multicultural and international environments is considered a plus.

Frequently Asked Questions

Is the salary disclosed for the Application Support (Senior) position at inetum2?
The salary for this Application Support (Senior) role at inetum2 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Application Support (Senior) position at inetum2 located?
This Application Support (Senior) role at inetum2 is based in Lisbon, Lisbon, Portugal. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Application Support (Senior) role at inetum2 full-time or part-time?
This is listed as a Full time position. It is posted as a Application Support (Senior) role at inetum2.
How do I apply for the Application Support (Senior) position at inetum2?
Click the "Apply Now" button on this page. You will be redirected to inetum2's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Application Support (Senior) job at inetum2 posted?
This Application Support (Senior) position at inetum2 was posted on Oct 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Application Support (Senior)
inetum2
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