Application Support - Channels| Thane
About this role
To manage channel application support through monitoring of system performance, assessment of business impacts and coordination of issue resolution.
- Provide end-to-end application support for Mobile Banking, Internet Banking, and other digital channel applications.
- Utilize Oracle PL/SQL, MS-SQL, Windows, and Linux platforms for application support, incident analysis, and troubleshooting activities.
- Operational checks (Daily/Weekly/Monthly) as per the IT process guidelines.
- Generate and publish weekly, monthly, and ad-hoc reports, dashboards, and management updates related to application performance and support activities.
- Analyze incident trends and identify opportunities for automation, process improvement, and operational efficiency enhancements.
- Review and maintain Standard Operating Procedures (SOPs), user manuals, support documentation, and operational knowledge repositories.
- Collaborate with business users, operations teams, and cross-functional stakeholders to support channel-related initiatives and service delivery requirements.
- Ensure compliance with security policies, audit requirements, regulatory guidelines, and internal governance standards.
- Participate in Root Cause Analysis (RCA) exercises and drive implementation of corrective and preventive actions for recurring issues.
Experience: 7 to 12 years
Qualification: Bachelor's degree in Computer Science, Information Technology or related field.
Frequently Asked Questions
Is the salary disclosed for the Application Support - Channels| Thane position at CSB?
The salary for this Application Support - Channels| Thane role at CSB is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Application Support - Channels| Thane position at CSB located?
This Application Support - Channels| Thane role at CSB is based in Thane, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Application Support - Channels| Thane role at CSB full-time or part-time?
This is listed as a Full time position. It is posted as a Application Support - Channels| Thane role at CSB.
How do I apply for the Application Support - Channels| Thane position at CSB?
Click the "Apply Now" button on this page. You will be redirected to CSB's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Application Support - Channels| Thane job at CSB posted?
This Application Support - Channels| Thane position at CSB was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Application Support - Channels| Thane
CSB
You'll be redirected to CSB's official application page on oraclecloud.