Customer Solution Engineer

aptiv· USA Aptiv US Services General Partnership
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📍 Troy, MI - USAFull time

About this role

The Aptiv Connection Systems team has an exciting opportunity for an Application Engineer. 


The Application Engineer will be a part of our Connection Systems team who  will be responsible for releasing Aptiv parts at GM, integration into the vehicle/system, gathering customer requirements, managing the change control process and pursuing new business/new technology opportunities.

The successful candidate will possess proven world-class technical experience, strong communication and organization skills.  A strong focus on customer satisfaction, sense of urgency and bias for action are unwavering requirements for this role.  The ideal candidate will bring to the organization technical acumen, automotive intelligence and best-in-class penetration strategies promoting Aptiv products as the preferred connection system.  The successful candidate will possess a solid work ethic and be a great communicator with a knack for developing trust and confidence in Aptiv.  

Candidate Profile:

  • Curiously investigates everything with an ability to solve problems analytically, creatively and collaboratively
  • Leads with confidence and empowers those around them
  • Demonstrates an entrepreneurial mindset that’s driven by hands-on experimentation
  • Embraces resilience; sees every challenge as a learning opportunity and invitation to grow
  • Models the Aptiv Values

Key Job Responsibilities:

  • Develop connection systems products using requirements from the customer, Aptiv Bill of Design, Bill of Process, best practices, and design guidelines.
  • Integration into vehicle package
  • Point of contact with OEM and vehicle platform teams, and tiered suppliers
  • Manage preparation of Technical Design Reviews
  • Manage Change Control, part release strategy and customer drawing process (ECR, F3x, ECO)
  • Obtain DVP&R customer approval
  • Investigate warranty claims and returned parts
  • Ensure timing plans are correct and that risks are identified
  • Identify and pursue new business and technology opportunities
  • Ensure compliance with customer specific requirements

Must Haves (i.e. Basic Qualifications):

  • Bachelor’s degree in Engineering or Business
  • 3+ years of experience within the automotive industry as an engineer
  • 1+ years of knowledge of Electrical Centers  Hardware and software.
  • 1+ years of knowledge of automotive Electrical systems- ability to read vehicle/system/subsystem/component schematics
  • Excellent time management and work prioritization skills
  • Assertive attitude
  • Excellent English oral and written communication skills
  • Basic PC skills using Microsoft Excel,  Word, Outlook, Chrome, Slack, Teams, Webex.
  • Ability to manipulate hand tools (pliers, screwdriver, soldering iron, DMM).
  • Valid driver license
  • Available to travel
  • Candidate will be mainly onsite at GM

Nice to Haves (i.e. Preferred Qualifications):

  • Product Design & Engineering experience
  • Product Validation experience
  • GM System knowledge (Jira PRTS, ECR, TeamCenter)

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

Frequently Asked Questions

Is the salary disclosed for the Customer Solution Engineer position at aptiv?
The salary for this Customer Solution Engineer role at aptiv is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Solution Engineer position at aptiv located?
This Customer Solution Engineer role at aptiv is based in Troy, MI - USA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Solution Engineer role at aptiv full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Solution Engineer role in the USA Aptiv US Services General Partnership department at aptiv.
Which team or department does the Customer Solution Engineer at aptiv belong to?
This Customer Solution Engineer position is part of the USA Aptiv US Services General Partnership department at aptiv. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Solution Engineer position at aptiv?
Click the "Apply Now" button on this page. You will be redirected to aptiv's official application portal hosted on workday where you can submit your application directly.
When was the Customer Solution Engineer job at aptiv posted?
This Customer Solution Engineer position at aptiv was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Solution Engineer
aptiv
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