Application Analyst I
massgeneralbrigham
Application Analyst I
cooperhealth· Professionals
About this role
About Us
About Cooper University Health Care
Cooper University Health Care is a leading academic health system affiliated with Cooper Medical School of Rowan University. Cooper, headquartered in Camden, New Jersey, has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.
Cooper has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
Cooper operates MD Anderson Cancer Center at Cooper as well as three hospitals – its 663-bed flagship Cooper University Hospital in Camden, its 229-bed Cooper University Hospital Cape Regional in Cape May Court House, and Children’s Regional Hospital in Camden.
Cooper University Hospital in Camden is the only Level 1 trauma center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for six years.
More than 2.54 million patients visit Cooper’s facilities annually. Cooper’s ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation.
Visit CooperHealth.org to learn more.
Short Description
Provides first tier support to application users. Answers questions or resolves application problems for clients in person, via telephone or electronically.
Troubleshoot issues impacting operational workflows for providers, patients, and end users. Act as liaison between the end user and application analysts.
Participates in testing activities, executes test scripts, and documents test scripts.
Demonstrates ability to grasp basic concepts of application-specific systems to support Go Lives, test scripts, documentation during installation and upgrade activities.
Triage incidents and troubleshoot operational workflow problems based on best practice (SOP) and vendor specific solutions.
Resolve application or affected operational workflow problems.
Maintain, optimize, and support new feature implementations with application-specific systems.
Follow established change management procedures.
Support Go-Live events.
Provides first tier support for assigned applications, ensuring quality services are delivered and performed and customer expectations are achieved or exceeded.
Develops and maintains up to date documentation on all implementations.
Develops and maintains Application Support standards and procedures and other documentation as required.
Attend Cooper and vendor specific classes and successfully acquire competency and certification where applicable.
Experience Required
0-2 years relevant clinical, certification, and/or technical experience
Consideration for those candidates who have a proven track record in the field and handling responsibilities associated with the outlined job responsibilities/summary.
Education Requirements
High School Diploma Required
Bachelor's Preferred in Business, Data Analytics, Information Technology/Systems, Healthcare
License/Certification Requirements
Application specific certification/proficiency within 90 days of hire if applicable.
Special Requirements
Excellent written and verbal communication
Ability to effectively translate IT terminology and processes with key stakeholders
Strong customer service skills
Ability to multitask in high pace work environment
Salary Min ($)
USD $31.00Salary Max ($)
USD $53.00Frequently Asked Questions
Is the salary disclosed for the Application Analyst I position at cooperhealth?
The salary for this Application Analyst I role at cooperhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Application Analyst I position at cooperhealth located?
This Application Analyst I role at cooperhealth is based in Camden, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Application Analyst I role at cooperhealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Application Analyst I role in the Professionals department at cooperhealth.
Which team or department does the Application Analyst I at cooperhealth belong to?
This Application Analyst I position is part of the Professionals department at cooperhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Application Analyst I position at cooperhealth?
Click the "Apply Now" button on this page. You will be redirected to cooperhealth's official application portal hosted on icims where you can submit your application directly.
When was the Application Analyst I job at cooperhealth posted?
This Application Analyst I position at cooperhealth was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Application Analyst I
cooperhealth
You'll be redirected to cooperhealth's official application page on icims.