Appeals Handler
Bristow and Sutor Group
Appeals Handler (Fixed Term Contract)
About this role
Company Description
As part of our growth plans, Debt Recovery Plus are looking are looking to strengthen the Appeals Handling team. We are part of the Bristow & Sutor Group – employing over 500 people, in debt recovery, throughout the UK.
We are now looking for Administration Assistants to join our busy appeals team. This role will be a Hybrid role based out of our Denton office in Manchester.
This will be maternity cover on a fixed term contract.
Position
Key elements of the role will include:
- The role will involve working within our Appeals Team responding to written appeals for private parking charge notices.
- Analysing case by case data and collating the relevant written response
- You may also be required to operate a customer service phone line to provide advice on how to appeal
- Able to prioritise tasks, work on own initiative and manage a busy workload
- Required to perform to KPI’s
- Good written communication skills
- Accuracy and attention to detail
- Computer experience is required
Requirements
To be successful, you don’t have to have previous experience, however you do need to demonstrate:
- Great written and verbal communication skills
- Self-motivation and an ability to manage your own workload
- Problem solving and decision-making abilities
- Accuracy and strong attention to detail
- The ability to work quickly and accurately
- Sound IT skills – using Outlook, Excel and Word
Other information
Benefits
- Pension scheme
- Monthly incentives
- 29 days holiday (including bank holidays)
- Ongoing training
- Free On-Site Parking
- Company Life Assurance Plan
- Refreshments
- Smart Casual Dress Code
The position offers a starting salary of £24,785pa
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.
The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.
#INDHP
Frequently Asked Questions
What is the salary for the Appeals Handler (Fixed Term Contract) role at Bristow and Sutor Group?
The listed salary for this Appeals Handler (Fixed Term Contract) position at Bristow and Sutor Group is GBP 25K+. This is an FULL TIME role.
Where is the Appeals Handler (Fixed Term Contract) position at Bristow and Sutor Group located?
This Appeals Handler (Fixed Term Contract) role at Bristow and Sutor Group is based in Manchester, GB. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Appeals Handler (Fixed Term Contract) role at Bristow and Sutor Group full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Appeals Handler (Fixed Term Contract) role at Bristow and Sutor Group.
How do I apply for the Appeals Handler (Fixed Term Contract) position at Bristow and Sutor Group?
Click the "Apply Now" button on this page. You will be redirected to Bristow and Sutor Group's official application portal hosted on breezy where you can submit your application directly.
When was the Appeals Handler (Fixed Term Contract) job at Bristow and Sutor Group posted?
This Appeals Handler (Fixed Term Contract) position at Bristow and Sutor Group was posted on Jul 7, 2026. Apply as soon as possible — early applications are often reviewed first.
Appeals Handler (Fixed Term Contract)
Bristow and Sutor Group · 💰 GBP 25K+
You'll be redirected to Bristow and Sutor Group's official application page on breezy.