CBRN Data Scientist
apogeeusa
APACS Help Desk Coordinator
apogeeusa· Information Technology
About this role
Overview
Apogee has an exciting new opportunity for a APACS Help Desk Coordinator to support Headquarters United States Air Force (HAF/A10). In this role, you provide comprehensive support to the Foreign Clearance Program (FCP) across a full range of policy, operational, and technical activities, specifically, overseeing the APACS Help Desk and program support
The HAF/A10 contract delivers technical, analytical, operational, programmatic, and planning subject-matter expertise to HAF/A10 and its component divisions to advance national security strategic plans, policies, concepts, and initiatives.
This is a full-time, on-site position located at the Pentagon in Arlington, VA.
***This position is contingent upon contract award.***
Responsibilities
- In this role, you provide comprehensive support to the Foreign Clearance Program (FCP) across a full range of policy, operational, and technical activities, specifically overseeing the APACS Help Desk and program support.
- Aircraft & Personnel Automated Clearance System (APACS) Support: Provide/oversee on-site policy, administrative, and helpdesk support for the NIPRNET and SIPRNET APACS portals.
- Overseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management.
- Coordinate with DISA and appropriate others to ensure all server patches and upgrades are performed with minimal impact to end users.
- Track all requests for new capabilities and provide a consolidated list to the Configuration Control Board (CCB).
- Implement all CCB-approved system changes on a cycle approved by the CCB chair.
- Develop and implement software solutions to address emerging DoW FCP requirements and DoW compliance.
Qualifications
Minimum Experience:
Citizenship: Must be a US citizen Clearance: Must have an active Top Secret security clearance with SCI eligibility and be able to maintain itEducation: Bachelor's degreeYears of Experience: Ten (10) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience
Preferred Qualifications:
Clearance: TS/SCI
Education: Master's degreeYears of Experience: Eight (8) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience
Additional Information:Location: Located at the Pentagon in Arlington, VAOn-site: This is a full-time on-site position
***This position is contingent upon contract award.***
Frequently Asked Questions
Is the salary disclosed for the APACS Help Desk Coordinator position at apogeeusa?
The salary for this APACS Help Desk Coordinator role at apogeeusa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the APACS Help Desk Coordinator position at apogeeusa located?
This APACS Help Desk Coordinator role at apogeeusa is based in Arlington, VA, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the APACS Help Desk Coordinator role at apogeeusa full-time or part-time?
This is listed as a OTHER position. It is posted as a APACS Help Desk Coordinator role in the Information Technology department at apogeeusa.
Which team or department does the APACS Help Desk Coordinator at apogeeusa belong to?
This APACS Help Desk Coordinator position is part of the Information Technology department at apogeeusa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the APACS Help Desk Coordinator position at apogeeusa?
Click the "Apply Now" button on this page. You will be redirected to apogeeusa's official application portal hosted on icims where you can submit your application directly.
When was the APACS Help Desk Coordinator job at apogeeusa posted?
This APACS Help Desk Coordinator position at apogeeusa was posted on Jul 31, 2026. Apply as soon as possible — early applications are often reviewed first.
APACS Help Desk Coordinator
apogeeusa
You'll be redirected to apogeeusa's official application page on icims.