Ambulance Care Assistant

emedgroup· Operations
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📍 Nottingham, Nottingham, United KingdomFull Time

About this role

We have a fantastic opportunity for Ambulance Care Assistants to join our team based in Nottingham (NG2)


This is a full time/permanent position. You will be working varying shifts Mon - Sun between the hours of 05:30am and 00:00am.



You must be available for a start date of Monday 16th November


An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.


Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK manual driving licence and to have a good degree of physical fitness.


You can view our day in the life video here: https://www.emedgroup.co.uk/video-portal/#featured-video-4 


What benefits can you expect?


  • £12.71 ph 
  • Paid holiday entitlement
  • 40 hours per week - Full Time Hours / Permanent 
  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
  • Company sick pay covering full salary for 20 days after 2 years’ service.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
  • Hospital cash plan benefits with sickness protection scheme.
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
  • Access to mental health consultations.
  • Access to physiotherapy consultations.
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
  • Financial guidance re retirement planning, tax savings and state benefits.
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
  • Refer a Friend recruitment incentive scheme with financial rewards.
  • The EMED foundation, to provide support to colleagues and our local communities.
  • Pension Scheme.
  • Blue Light Card.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
  • Flu vaccination (through an internal campaign in Autumn/Winter).


Other duties include:


  • Transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities.
  • Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
  • Building rapport by effectively communicating with patients and their relatives/friends
  • Responsible for lifting, securing and helping service users in and out of the Ambulance
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
  • Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
  • Assisting service users with challenging behaviour and/or mental health illnesses
  • Ensuring that the ambulance is kept safe, clean and tidy


To be considered as an ACA, you will need to be:


  • Hold a valid UK manual driving licence, (6 points maximum)
  • Committed to patient care
  • An effective communicator and experience of communicating with others in what can often be emotional circumstances
  • To be a calm, considerate, careful driver
  • To have a natural flair for team working and collaboration
  • Pass an Enhanced DBS check (company funded)
  • Familiar with the local and surrounding area
  • Hold a valid UK manual driving licence with less than 6 points
  • Be physically fit for patient handling and moving.
  • Be able to work flexible shifts between 05:30am and 00:00, Monday to Sunday (with notice)


Our Values


Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.


About Us


EMED Group is an established healthcare logistics provider that enables access to health and social care through our four specialist divisions. We are one of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.


EMED Group is committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.



Frequently Asked Questions

Is the salary disclosed for the Ambulance Care Assistant position at emedgroup?
The salary for this Ambulance Care Assistant role at emedgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Ambulance Care Assistant position at emedgroup located?
This Ambulance Care Assistant role at emedgroup is based in Nottingham, Nottingham, United Kingdom. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Ambulance Care Assistant role at emedgroup full-time or part-time?
This is listed as a Full Time position. It is posted as a Ambulance Care Assistant role in the Operations department at emedgroup.
Which team or department does the Ambulance Care Assistant at emedgroup belong to?
This Ambulance Care Assistant position is part of the Operations department at emedgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Ambulance Care Assistant position at emedgroup?
Click the "Apply Now" button on this page. You will be redirected to emedgroup's official application portal hosted on bamboohr where you can submit your application directly.
When was the Ambulance Care Assistant job at emedgroup posted?
This Ambulance Care Assistant position at emedgroup was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Ambulance Care Assistant
emedgroup
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