AJC Logistics: Warehouse Operations Support Specialist

The Warehouse Operations Support Specialist serves as a flexible team member who supports three key areas of warehouse operations: produce/produce inspection, Howard Sheppard intermodal trucking, and the receiving/appointment desk. This role reports to the Transportation Lead and is designed to provide relief and assistance wherever demand is highest. The specialist may shift between departments daily based on operational needs. The Transportation Lead will outline weekly assignments, which may change depending on priorities. Success in this position requires adaptability, strong communication, and excellent teamwork.

Responsibilities

In addition to the responsibilities listed below, the Warehouse Operations Support Specialist is expected to perform any tasks or responsibilities assigned by management.

Howard Sheppard Intermodal (In‑House Trucking) Support

• Support dispatchers with scheduling and communication of delivery or pickup changes.
• Assist with planning routes, generating dispatch documents, freight bills, and invoices.
• Support inventory reporting, billing, and general office operations for HSI.

Receiving Department / Appointment Desk Support

• Manage inbound delivery appointments and update scheduling systems.
• Process driver’s paperwork and ensure bills match purchase orders.
• Track inbound trailers and ensure removal after unloading.
• Coordinate with inventory control, procurement, and facility management.
• Serve as the first point of contact for receiving office inquiries.
• Enter receiving data into WMS and support reporting tasks.

Produce & Produce Inspection Support

• Help verify that delivered produce matches purchase orders and is properly documented.
• Assist inspectors with quality checks on incoming produce, including grade, condition, and compliance.
• Note discrepancies or quality issues in logs or digital systems.
• Communicate findings to the produce department lead.

Requirements

• High School Diploma or equivalent.
• Two years of experience in logistics, transportation, receiving, dispatching, produce inspection, or related operational support roles.
• Proficiency in Microsoft Office, including Outlook, Excel, Word and the ability to learn warehouse management and dispatch systems.
• Experience with accurate data entry and maintaining records in operational systems.
• Proficient in written and verbal English communication.

Skills

• Strong customer service and interpersonal skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem-solving skills.
• High attention to detail when reviewing operational documents and resolving discrepancies.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Because of the open work environment, the noise level is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Use of computers is up to 60% of each day.