AIx Field Service Engineer

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

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You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

We are currently looking to hire an AIx Engineer for our newly structured Europe AIx team. This role is ideally based out of Grenoble, France (you will need to be present at our Grenoble site for at least 50% of working time).

What is AIx? 

AIx stands for the Actionable Insight Accelerator—a secure platform that combines actionable data from more than 10,000 sensors, including specialized sensors, custom metrology, Applied digital twins, and our deep domain knowledge. This integration empowers our customers to accelerate their results by harnessing unparalleled insights. Our AIx team is a support function to our field service teams. They are the interface between the field team and the Digital Tools Enablement organization in the HQ.

Key Responsibilities

• Identifies areas for improvement to drive continual improvement for digital tools. Globally the AIX Field Service Engineer serves as the main point of contact for customer site digital tools.

• Internally explains difficult or sensitive problems building consensus with team and customers.

• Supports complex problems looking for new ways to solve problems using numerous sources of information and data analytics.

• Responsible for model propagation and dashboard configuration. Monitors signals for short and long term trends.  Main point of contact for all digital tool issues within site and with HQ. 

• Provides mentoring on troubleshooting methodologies learning new tools and processes. Understands BKM modeling techniques. 

Ideal Profile:

• Literacy in tool signals, systems, and processes.

• Passionate in regard to Digital tools usage and adding value.

• Easily adapts to change in the new digital world.

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

• Explains complex information to others in straightforward situations.

• Agility, curiosity, open-mindedness. Can-do attitude, capacity to drive change.

• Strong interpersonal and customer relationship skills. Possesses the ability to work as an integral part of a geographically and culturally diverse team.

• Must be literate in statistics and computer systems.

Additional Information

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The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.