AIOps Product Owner

mars· Mars Brasil
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📍 BRA-Sao Paulo-GuararemaFull time

About this role

Job Description:

Key Skills & Competencies

  • Product & Agile Leadership: Product Ownership (CSPO/PSPO), Agile and Scrum ceremonies, backlog prioritization, squad leadership, and strategic roadmap definition.
  • AIOps & Observability: Full-stack observability, AI/ML in IT operations, telemetry (logs, metrics, traces), incident management, and MTTR reduction.
  • Automation & Reliability: Proactive self-healing architectures, event correlation, operational excellence, and capacity and performance auditing.
  • Financial & Governance: Cloud FinOps (cost optimization, platform consumption, utilization tracking), and SLA/SLO/KPI monitoring.
  • Stakeholder & Vendor Management: Technical vendor governance, cross-functional alignment, partner enablement, and technical documentation.

Key Responsibilities

1. Agile Squad Leadership & Delivery Cadence

  • Serve as the dedicated Squad Lead and Product Owner, managing and grooming the program backlog to align directly with strategic enterprise objectives.
  • Drive disciplined sprint execution with a target release cadence of every two weeks, ensuring high-quality, predictable feature increments.
  • Lead standard Agile ceremonies (backlog refinement, sprint planning, daily stand-ups, retrospectives) and drive continuous experimentation to improve team velocity.
  • Coordinate cross-team dependencies and resolve blockers across partner delivery teams and internal engineering groups.

2. Strategic Product Vision & Observability Lifecycle

  • Own the end-to-end product lifecycle—from discovery and design through deployment, continuous auditing, and optimization.
  • Bridge the gap between technical metrics and executive impact: translate full-stack infrastructure telemetry into transparent business process KPIs.
  • Partner closely with Evolution, Governance, and Platform teams to define, maintain, and audit product performance, capacity, and security standards.

3. Automation, "Self-Healing" & Operational Excellence

  • Champion the "Self-Healing" roadmap, actively identifying, prioritizing, and delivering automation initiatives that proactively eliminate manual touchpoints.
  • Drive tangible operational improvements by reducing Mean Time to Resolution (MTTR) and eliminating recurring reported incidents.
  • Monitor industry trends, modern AI/ML tooling, and next-generation observability capabilities to continuously evolve the product roadmap.

4. FinOps, Vendor Governance & Stakeholder Adoption

  • Support the FinOps process, monitoring consumption, cost efficiency, and maximizing ROI on our AIOps platform investments.
  • Oversee and evaluate third-party technology vendors and delivery partners, holding them accountable to operational deliverables and contractual SLAs.
  • Partner across global business units to drive enterprise-wide platform adoption, providing technical enablement, documentation, and operational guidance.

Candidate Profile & Qualifications

What You'll Bring (Required)

  • Experience: Proven experience as a Product Owner, Technical Product Manager, or Squad Lead delivering enterprise IT operations, infrastructure, or platform tools.
  • Domain Knowledge: Practical understanding of AIOps, full-stack observability platforms Datadog, and modern IT service management (ITSM).
  • Agile Acumen: Solid experience managing product backlogs, user stories, and two-week sprint cadences within a scaled Agile framework.
  • Automation Mindset: Demonstrated passion for driving automation, self-healing systems, and proactive incident elimination.
  • FinOps & Governance: Familiarity with cloud/platform cost tracking, utilization metrics, and vendor SLA management.
  • Communication: Fluency in English with strong interpersonal skills to influence cross-functional technical teams and global business stakeholders.

Nice to Have

  • Agile or Scrum certifications (CSPO, PSPO, SAFe).
  • Background in cloud infrastructure Azure (GCP nice to have)  and modern Site Reliability Engineering (SRE) concepts.
  • Experience coordinating managed services and offshore delivery vendor partners.

#TBdigital

Frequently Asked Questions

Is the salary disclosed for the AIOps Product Owner position at mars?
The salary for this AIOps Product Owner role at mars is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AIOps Product Owner position at mars located?
This AIOps Product Owner role at mars is based in BRA-Sao Paulo-Guararema. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the AIOps Product Owner role at mars full-time or part-time?
This is listed as a Full time position. It is posted as a AIOps Product Owner role in the Mars Brasil department at mars.
Which team or department does the AIOps Product Owner at mars belong to?
This AIOps Product Owner position is part of the Mars Brasil department at mars. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AIOps Product Owner position at mars?
Click the "Apply Now" button on this page. You will be redirected to mars's official application portal hosted on workday where you can submit your application directly.
When was the AIOps Product Owner job at mars posted?
This AIOps Product Owner position at mars was posted on Sep 12, 2026. Apply as soon as possible — early applications are often reviewed first.
AIOps Product Owner
mars
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