AI Change Management Specialist

equifax· 0170 Equifax Shared Service Costa Rica
Apply Now ↗
📍 CRI - HerediaFull time

About this role

The FinOps AI OCM sits at the intersection of FinOps, AI engineering, technical coaching, and organizational change. In this role, you will be responsible for modernizing our FinOps practices by empowering the team with modern AI capabilities, driving key strategic training initiatives, and managing the organizational transition to AI-assisted governance.


What you'll do

  • Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Industrial Engineering or a related technical field.
  • AI Training & Enablement: Design, develop, and deliver comprehensive AI training programs, curricula, and resource hubs tailored to the FinOps team to accelerate AI tool adoption.
  • Conducting and coordinating the activities required in the change management plan, including stakeholder engagement, impact assessment, communication, training,delivering presentations, readiness tracking, knowledge transfer and various forms of learning and education.
  • Providing advice and support to the project team on advancing project outcomes and supporting executive leadership in their role as change champions.

What experience you need

  • AI & Technical Expertise: Delivered 5+ functional custom agent/LLM solutions applying Generative AI (LLMs, prompt engineering, custom agents) to technical or financial data; proficiency in scripting and working with CLI tools.
  • Instructional & Coaching Ability: Authored 2+ training modules and led workshops creating technical training materials, leading workshops, and mentoring non-technical  team members on new technologies.
  • Communication & Collaboration: Strong capability to bridge technical engineering concepts with non-technical audiences.
  • Stakeholder Reporting & Communication: Experience in synthesizing complex project data into actionable status reports for diverse audiences, including senior leadership, and maintaining transparent, proactive communication channels.

What could set you apart:

  • Upskilling & Learning Strategy: Experience in designing, planning, and managing comprehensive training programs, identifying skill gaps, and fostering continuous professional development.
  • Change Management Leadership: Demonstrated experience driving organizational change initiatives using frameworks like ADKAR or Prosci in a fast-paced environment.

Primary Location:

CRI-Heredia

Function:

Function - Project, Program and Process Management

Schedule:

Full time

Frequently Asked Questions

Is the salary disclosed for the AI Change Management Specialist position at equifax?
The salary for this AI Change Management Specialist role at equifax is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AI Change Management Specialist position at equifax located?
This AI Change Management Specialist role at equifax is based in CRI - Heredia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the AI Change Management Specialist role at equifax full-time or part-time?
This is listed as a Full time position. It is posted as a AI Change Management Specialist role in the 0170 Equifax Shared Service Costa Rica department at equifax.
Which team or department does the AI Change Management Specialist at equifax belong to?
This AI Change Management Specialist position is part of the 0170 Equifax Shared Service Costa Rica department at equifax. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AI Change Management Specialist position at equifax?
Click the "Apply Now" button on this page. You will be redirected to equifax's official application portal hosted on workday where you can submit your application directly.
When was the AI Change Management Specialist job at equifax posted?
This AI Change Management Specialist position at equifax was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
AI Change Management Specialist
equifax
Apply for this role ↗

You'll be redirected to equifax's official application page on Workday.