Advocacy Operations Associate
Amazon· Fulfillment & Operations Management
About this role
The AO Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success.
Key job responsibilities
Follows SOP or manager's instructions and ensures tasks are quality compliant
· Contributes to project improvement ideas, if applicable
· Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
· Proactively raises issues/alarms to manager or stakeholders
· Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
· Maintains records of day-to-day work by updating trackers or workflow tools
· Meets predetermined and assigned productivity targets and quality standards.
About the team
Advocacy Operations (AO) supports Amazon Flex to resolve scenarios that impact the delivery partner experience. This is accomplished through: Real time monitoring and offline operational work. The AO team is looking for an L2 associate at Hyderabad site to support the operations team.
Key job responsibilities
Follows SOP or manager's instructions and ensures tasks are quality compliant
· Contributes to project improvement ideas, if applicable
· Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
· Proactively raises issues/alarms to manager or stakeholders
· Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
· Maintains records of day-to-day work by updating trackers or workflow tools
· Meets predetermined and assigned productivity targets and quality standards.
About the team
Advocacy Operations (AO) supports Amazon Flex to resolve scenarios that impact the delivery partner experience. This is accomplished through: Real time monitoring and offline operational work. The AO team is looking for an L2 associate at Hyderabad site to support the operations team.
Basic qualifications
- Bachelor's degree
- Experience with Microsoft Office products and applications
Preferred qualifications
- Speak, write, and read fluently in English
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Advocacy Operations Associate position at Amazon?
The salary for this Advocacy Operations Associate role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Advocacy Operations Associate position at Amazon located?
This Advocacy Operations Associate role at Amazon is based in Hyderabad, Telangana, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Advocacy Operations Associate role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Advocacy Operations Associate role in the Fulfillment & Operations Management department at Amazon.
Which team or department does the Advocacy Operations Associate at Amazon belong to?
This Advocacy Operations Associate position is part of the Fulfillment & Operations Management department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Advocacy Operations Associate position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Advocacy Operations Associate job at Amazon posted?
This Advocacy Operations Associate position at Amazon was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Advocacy Operations Associate
Amazon
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