Advanced After Sales Officer

Socomec
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πŸ“ Mumbai, Maharashtra, IndiaFull time

About this role

Daily Operations and Technical Support

  • Plan and schedule day-to-day field service activities.
  • Assign engineers to daily service jobs based on customer requirements and technical expertise.
  • Provide timely technical guidance and operational support to field engineers.
  • Visit customers periodically to strengthen relationships and understand service requirements.
  • Lead the on-site diagnosis and resolution of major or critical customer issues.

Project Execution

  • Coordinate with Sales and Project teams to ensure smooth project execution.
  • Take direct ownership of critical projects and drive timely completion.
  • Oversee system testing, commissioning, documentation, and successful handover to the customer.

Technical Analysis and Customer Reporting

  • Conduct detailed technical analysis of site issues and prepare clear, accurate investigation reports.
  • Review findings with management and incorporate inputs before finalizing reports.
  • Present root cause analysis reports to customers and drive corrective actions through to closure.

Safety and Performance Management

  • Ensure consistent use of personal protective equipment and compliance with all safety requirements.
  • Promote a zero-incident and zero-accident culture through regular safety talks and follow-ups.
  • Monitor individual and team KPIs, follow up on performance, and initiate improvement actions where required.

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Frequently Asked Questions

Is the salary disclosed for the Advanced After Sales Officer position at Socomec?
The salary for this Advanced After Sales Officer role at Socomec is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Advanced After Sales Officer position at Socomec located?
This Advanced After Sales Officer role at Socomec is based in Mumbai, Maharashtra, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Advanced After Sales Officer role at Socomec full-time or part-time?
This is listed as a Full time position. It is posted as a Advanced After Sales Officer role at Socomec.
How do I apply for the Advanced After Sales Officer position at Socomec?
Click the "Apply Now" button on this page. You will be redirected to Socomec's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Advanced After Sales Officer job at Socomec posted?
This Advanced After Sales Officer position at Socomec was posted on Aug 29, 2026. Apply as soon as possible β€” early applications are often reviewed first.
Advanced After Sales Officer
Socomec
Apply for this role β†—

You'll be redirected to Socomec's official application page on oraclecloud.