Administrator (Trade Support & Training)

Position Title: Administrator (Trade Support & Training)

Location: Slough, UK

Work Arrangement: On-site 5 days p/w

Employment: Permanent

Come build something that matters.  

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. 

The Job:

The TSS & SBD Training Administration Manager will provide the central administrative and operational support function for the Trade Support Specialist (TSS) team and SBD Training team at our training facility (BDU), ensuring that both teams have the structure, coordination and resources required to deliver exceptional service to customers, colleagues and the wider business. You’ll get to:    

•                          Own the administration and coordination of TSS bookings through Microsoft Bookings and Salesforce 

• Support the TSS team with sample ordering, stock requirements and POS orders.
• Manage BDU scheduling and administration, including the facility diary, booking calendar, email enquiries, and appropriate routing of requests.
• Coordinate training operations, including internal and external enquiries, training bookings, and ensuring all required information, samples, products, and equipment are in place.
• Support visitor and event readiness, including preparing the BDU for customer, colleague, and stakeholder visits, and arranging food and beverage requirements for visitors and training events.
• Provide administrative and operational support to the TSS team while identifying opportunities to improve processes and efficiency.
• Support Health & Safety compliance by maintaining records, following up and escalating actions, and ensuring colleagues and visitors adhere to relevant BDU policies and procedures.
• Act as a designated BDU key holder, supporting facility opening and closing, maintaining security and compliance with building procedures, assisting with emergency protocols, and ensuring the site is prepared for daily operations and scheduled activities.

About You:   

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. In fact, you embrace it. Wouldn’t it be great if you could do your job and do a world of good? You also have: 

·        An exceptional attention to detail and are highly organized

• A proactive approach and can work independently.
• The ability to work comfortably with systems such as Microsoft Bookings, Salesforce, Microsoft Office and email platforms.
• A strong process-driven mindset, with the ability to build structure and maintain organized records.

·        The ability to take ownership, resolve issues pragmatically, escalate appropriately, and adapt effectively in a fast-paced environment.

The Details: 

You’ll receive a great benefits plan, including: 

·        A competitive salary & benefits package

·        Discounts on Stanley Black & Decker tools and other partner programs

·        Excellent opportunities for continuous professional development

And More: 

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:  

·        Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.  

·        Learn: Have access to a wealth of learning resources, including our digital learning portal.  

·        Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences. 

·        Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.  

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! 

#LI-Onsite 

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.