Administrator - ServiceNow,JavaScript

HCLTech
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📍 Chennai, India

About this role

Job Summary

Seeking an experienced ServiceNow ITOM CMDB professional with 8+ years of ITSM/ITOM experience and strong expertise in CMDB management, Discovery, Service Mapping, Event Management, and cloud/infrastructure integrations.

Key Responsibilities

Key Responsibilities • Design, implement, and maintain ServiceNow CMDB and ITOM solutions. • Configure and manage CMDB health dashboards, data certification, and governance processes. • Implement and support ServiceNow Discovery, Service Mapping, and Cloud Discovery. • Develop and maintain Identification and Reconciliation Engine (IRE) and CMDB Data Manager policies. • Analyze and resolve CMDB data quality issues, duplicate records, and reconciliation challenges. • Integrate ServiceNow with infrastructure monitoring tools, cloud platforms, and third-party applications. • Develop custom workflows, scripts, business rules, UI policies, and integrations. • Perform impact analysis and relationship mapping between Configuration Items (CIs). • Collaborate with infrastructure, application, and operations teams to ensure CMDB accuracy. • Support platform upgrades, patching activities, and ITOM enhancements. • Provide technical leadership, mentoring, and best practice recommendations.

Skill Requirements

Strong knowledge of: • JavaScript • Glide APIs • Business Rules • Script Includes • Flow Designer • IntegrationHub • REST/SOAP APIs Experience integrating monitoring tools such as SolarWinds, SCCM, Dynatrace, Splunk, Nagios, SCOM, etc. Certifications (Preferred) ServiceNow: CSA, CAD, CIS (ITSM/ITOM/CMDB)

Other Requirements

1. Itil Foundation Certification (Optional But Valuable).
2. Servicenow Certified System Administrator (Optional But Valuable)

Frequently Asked Questions

Is the salary disclosed for the Administrator - ServiceNow,JavaScript position at HCLTech?
The salary for this Administrator - ServiceNow,JavaScript role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator - ServiceNow,JavaScript position at HCLTech located?
This Administrator - ServiceNow,JavaScript role at HCLTech is based in Chennai, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator - ServiceNow,JavaScript position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator - ServiceNow,JavaScript job at HCLTech posted?
This Administrator - ServiceNow,JavaScript position at HCLTech was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator - ServiceNow,JavaScript
HCLTech
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