Administrator, Residential Property Management

In this position you love to dot your i’s and cross your t’s. You are highly detail-oriented and take pride in accurate, complete work and following consistent processes. Your customers are your internal team members in the multifamily residential portfolio.

You will

Resident Lifecycle / Leasing

• Monitor and support internal auditing processes with respect to lease document accuracy, application of incentives, maintain records of missing documents and follow-up to receive documents from property team
• Audit and enforce a high standard of accuracy for Yardi data and residential documentation
• Prepare lease renewal packages for the residential portfolio, ensure documents are served and charges are posted in conjunction with property managers

Rent & Financial Administration

• Prepare and consolidate numerous weekly and monthly reports on a regular basis using consolidation of information from Yardi which will be for the benefit of property management, leasing and asset management teams
• Participate in inputting invoices into Yardi in conjunction with AP clerk for portfolio
• Laise with IPP Accounting on various tasks related to multifamily residential rentals

Compliance & Legal Documentation (BC/AB)

• Maintain strong working knowledge of BC RTA and Alberta RTA and be able to apply correct administration by jurisdiction
• Regular auditing of resident insurance documentation to ensure maintenance of current proof of insurance
• Maintain lease abstracts/tenant files and ensure documentation supports RTB/dispute resolution readiness
• Track and manage strata/condo corporation compliance items where suites sit within condo buildings

Reporting & Systems Administration (Yardi Voyager)

• Maintain accurate rent roll, unit status, and lease data in Yardi
• Generate weekly/monthly reports for PM and Director (occupancy, arrears, notices in progress)

• Identify, document, and escalate Yardi data or configuration issues to the appropriate system administrator, IT resource or to Director of Operations

Administrative Support

• Attend and take notes at periodic meetings, champion our Yardi initiatives as we grow and expand and embrace new technologies and Yardi modules
• Support due diligence document prep for acquisitions/dispositions
• Support consistent portfolio-wide administrative practices, documentation standards, and reporting workflows
• Perform miscellaneous duties assigned by VP and Director

You have

• 2+ years of administrative, leasing, or property management experience, ideally within multifamily residential or real estate
• Post-secondary education in business administration, real estate, or a related field is an asset

• Working knowledge of Yardi Voyager (or a similar property management system) strongly preferred

• Familiarity with the BC Residential Tenancy Act (RTA) and/or Alberta RTA is a strong asset

• Exceptional attention to detail and accuracy, with a demonstrated ability to follow consistent processes
• Strong organizational skills with the ability to manage multiple deadlines and reporting cycles simultaneously
• Clear written and verbal communication skills, including comfort liaising across property management, leasing, accounting, and asset management teams

We have

• Great, diverse, authentic people!  
• Unlimited career growth opportunities  
• Mentorship from the ‘best in the biz’  
• Corporate Giving Strategy supporting community development  
• Annual salary reviews and performance bonuses  
• A robust Benefit Plan and Employee Assistance Program  
• Educational Assistance Program  

Salary range: $60,000 - $65,000, dependent on experience 

We work hard. We work smart. We work in teams. We challenge the status quo and have fun doing it. We believe in developing our people to maximize their potential. Conversations are candid, conflict is swiftly resolved and coaching is continuous.

Anthem is a real estate development, investment and management company that strives, solves and evolves to create better spaces and stronger communities. Founded in 1991, Anthem is a team of 850+ people driven by creativity, passion and direct communication. Anthem has invested in, developed or managed – alone or in partnership – more than 400 residential and commercial projects across North America. Our growing residential portfolio includes 44,000 homes that are complete, in design or under construction, from mixed-use residential to townhome, rental and single-family homes.  

We are Growing Places. 

Please, no unsolicited resumes or phone inquiries from agencies. View our Policy on Unsolicited Resumes on our website.