Administrator - Microsoft PowerBI,Windows Powershell, Python
About this role
Job Summary
The Support Operations Administrator plays a crucial role in ensuring high-quality support and operations within the organization. This position is responsible for independently resolving tickets, providing on-call support, and conducting root cause analysis to enhance customer satisfaction and operational efficiency.
Key Responsibilities
1. Adhere To Quality Standards And Regulatory Requirements By Implementing Best Practices In Power Bi Reporting And Powershell Scripting To Ensure Compliance.
2. Provide On-Call Technical Support For Escalated Issues By Utilizing Powershell For Automation And Troubleshooting, And Perform Root Cause Analysis To Identify Solutions.
3. Enhance Operational Efficiency By Contributing To Value-Added Activities Such As Updating The Knowledge Base And Delivering Training Sessions To New Team Members.
4. Independently Resolve Support Tickets Within Agreed Service Level Agreements (Sla) By Efficiently Leveraging Power Bi For Data Visualization And Powershell For Task Automation.
5. Ensure A Positive Customer Experience By Achieving First Call Resolution (Fcr) And Minimizing Case Reopens Through Effective Communication And Problem-Solving Skills.
2. Provide On-Call Technical Support For Escalated Issues By Utilizing Powershell For Automation And Troubleshooting, And Perform Root Cause Analysis To Identify Solutions.
3. Enhance Operational Efficiency By Contributing To Value-Added Activities Such As Updating The Knowledge Base And Delivering Training Sessions To New Team Members.
4. Independently Resolve Support Tickets Within Agreed Service Level Agreements (Sla) By Efficiently Leveraging Power Bi For Data Visualization And Powershell For Task Automation.
5. Ensure A Positive Customer Experience By Achieving First Call Resolution (Fcr) And Minimizing Case Reopens Through Effective Communication And Problem-Solving Skills.
Skill Requirements
1. Proficient In Power Bi For Data Analysis And Reporting.
2. Strong Knowledge Of Powershell For Task Automation And System Management.
3. Familiarity With Python For Scripting And Data Manipulation.
4. Solid Understanding Of Customer Support Processes And Ticketing Systems.
2. Strong Knowledge Of Powershell For Task Automation And System Management.
3. Familiarity With Python For Scripting And Data Manipulation.
4. Solid Understanding Of Customer Support Processes And Ticketing Systems.
Other Requirements
1. Optional But Valuable Certifications: Microsoft Certified: Data Analyst Associate, Microsoft Certified: Power Platform Fundamentals
Frequently Asked Questions
Is the salary disclosed for the Administrator - Microsoft PowerBI,Windows Powershell, Python position at HCLTech?
The salary for this Administrator - Microsoft PowerBI,Windows Powershell, Python role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator - Microsoft PowerBI,Windows Powershell, Python position at HCLTech located?
This Administrator - Microsoft PowerBI,Windows Powershell, Python role at HCLTech is based in Gautam Buddha Nagar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator - Microsoft PowerBI,Windows Powershell, Python position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator - Microsoft PowerBI,Windows Powershell, Python job at HCLTech posted?
This Administrator - Microsoft PowerBI,Windows Powershell, Python position at HCLTech was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator - Microsoft PowerBI,Windows Powershell, Python
HCLTech
You'll be redirected to HCLTech's official application page on successfactors.