Administrator - AzureMSSQL DBA, Microsoft Azure
About this role
Job Summary
The Administrator (Support & Operations) plays a crucial role in ensuring the smooth functioning of database operations within Azure environments. This position focuses on independently resolving support tickets, providing on-call assistance, and conducting thorough root cause analyses. The role is pivotal in maintaining high standards of customer satisfaction and operational excellence.
Key Responsibilities
1. Provide Technical Support And Solutions By Administering And Optimizing Mssql Databases And Azure Mysql Databases, Ensuring Adherence To Quality Standards And Regulatory Requirements.
2. Conduct Root Cause Analysis Of Issues Escalated During On-Call Support For Azure And Mssql Environments, Implementing Effective Resolutions To Prevent Recurrence.
3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Team Capabilities.
4. Independently Resolve Support Tickets Within Agreed Service Level Agreements (Slas) For Ticket Volume And Response Times, Ensuring Swift And Efficient Problem Resolution.
5. Ensure A Positive Customer Experience By Achieving First Call Resolution Targets And Minimizing Rejected Resolutions And Reopened Cases, Contributing To Overall Customer Satisfaction (Csat).
2. Conduct Root Cause Analysis Of Issues Escalated During On-Call Support For Azure And Mssql Environments, Implementing Effective Resolutions To Prevent Recurrence.
3. Engage In Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Team Capabilities.
4. Independently Resolve Support Tickets Within Agreed Service Level Agreements (Slas) For Ticket Volume And Response Times, Ensuring Swift And Efficient Problem Resolution.
5. Ensure A Positive Customer Experience By Achieving First Call Resolution Targets And Minimizing Rejected Resolutions And Reopened Cases, Contributing To Overall Customer Satisfaction (Csat).
Skill Requirements
1. Proficient In Mssql Database Architecture And Azure Mysql Database Management.
2. Solid Understanding Of Azure Iaas And Its Operational Functionalities.
3. Experience In Conducting Root Cause Analysis And Implementing Solutions.
4. Familiarity With Quality Standards And Regulatory Requirements Related To Database Management.
5. Basic Knowledge Of Azure Mongodb Dba Operations Is Beneficial.
2. Solid Understanding Of Azure Iaas And Its Operational Functionalities.
3. Experience In Conducting Root Cause Analysis And Implementing Solutions.
4. Familiarity With Quality Standards And Regulatory Requirements Related To Database Management.
5. Basic Knowledge Of Azure Mongodb Dba Operations Is Beneficial.
Other Requirements
1. Optional Certifications: Microsoft Certified: Azure Database Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert
Frequently Asked Questions
Is the salary disclosed for the Administrator - AzureMSSQL DBA, Microsoft Azure position at HCLTech?
The salary for this Administrator - AzureMSSQL DBA, Microsoft Azure role at HCLTech is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Administrator - AzureMSSQL DBA, Microsoft Azure position at HCLTech located?
This Administrator - AzureMSSQL DBA, Microsoft Azure role at HCLTech is based in Gautam Buddha Nagar, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
How do I apply for the Administrator - AzureMSSQL DBA, Microsoft Azure position at HCLTech?
Click the "Apply Now" button on this page. You will be redirected to HCLTech's official application portal hosted on successfactors where you can submit your application directly.
When was the Administrator - AzureMSSQL DBA, Microsoft Azure job at HCLTech posted?
This Administrator - AzureMSSQL DBA, Microsoft Azure position at HCLTech was posted on Sep 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Administrator - AzureMSSQL DBA, Microsoft Azure
HCLTech
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