Administrative Support Staff - Bilingual (french/English

Job Title: Administrative Support Staff - Bilingual (French/English)

Location: North Bay
Position Type: Full-Time, Permanent 
Department: HUB Team
Internal Application Deadline: August 19, 2026

External Application Deadline: August 26, 2026

About the Role

We are seeking an Administrative Support Staff member to join our HUB team. This full-time (35hr per week), permanent position plays a key role in providing reception and administrative support for various programs at the Centre. While all applications will be reviewed, priority will be given to candidates who demonstrate bilingual proficiency in French and English, as this is essential to the role. Unilingual candidates may be considered if no suitable bilingual applicants are identified.

Please note: This position requires in person reception service, and currently requires evening work.

Key Responsibilities

• Provide reception and administrative support for program staff and clients.
• Manage data collection and information systems for program evaluation and outcome measures.
• Support organizational work for committees and planning duties related to Passport and Urgent Response.
• Maintain accurate records and documentation in accordance with Ministry directives.
• Maintain a professional appearance appropriate for a front-line reception role.
• Demonstrate a professional demeanor in all interactions with clients, visitors, and staff.
• Uphold the Centre’s values and standards of professionalism in daily conduct and communication.
  

Qualifications

• Diploma in Business Administration or equivalent (e.g., combination of diplomas, certificates, experience, and/or coursework)
• Bilingual proficiency in French and English, with strong verbal and written communication skills in both languages to ensure effective and professional interaction with clients, staff, and external partners.
  
• Strong aptitude with technology and computer programs.
• Compassionate communication skills with individuals from diverse backgrounds, including those experiencing addiction, mental health concerns, developmental disabilities, and marginalized communities.
• Ability to work independently, prioritize tasks, and manage time effectively.

What We Offer

• A supportive and inclusive work environment that values diversity and collaboration
• Opportunities for professional development and ongoing training
• Competitive salary as per the Support Staff Pay Scale in the Collective Agreement
• A comprehensive benefits package, including extended health and dental coverage.
• Generous vacation and sick leave entitlements in accordance with the Collective Agreement
• Participation in meaningful work that positively impacts our community
• Access to Employee and Family Assistance Program
• A team-oriented culture within the HUB and broader Centre programs

Salary

• Compensation is based on the Support Staff Pay Scale outlined in the Collective Agreement with a salary range of $44,971 – $51,705 annually.