Administrative Support Specialist

Position Summary

The Administrative Support Specialist provides day-to-day support to the Communications, Compliance & Finished Goods Department through financial record-keeping, reporting, invoice entry, inventory documentation, and administrative functions. This position also assists with operational and regulatory records related to the Company’s distilling and bottling activities.

The ideal candidate is organized, detail-oriented, dependable, and comfortable working with financial records and multiple systems. This position works closely with Accounting and Distribution Operations and may assist with additional responsibilities as business needs arise.

Essential Duties & Responsibilities

• Enter and itemize invoices in QuickBooks.
• Complete assigned accounting reports and records.
• Complete daily, monthly, shipping, and other assigned operations reports.
• Maintain assigned TTB-related records and documentation.
• Maintain receiving, bottling, and basic barrel inventory records.
• Close completed orders in the applicable system.
• Maintain organized files and records, including annual record retention.
• Order office supplies.
• Perform other related duties as assigned.
• Proficiency with Microsoft Office (Excel, Word, etc.).
• Demonstrate a welcoming, professional presence in all guest/coworker interactions, including customer service duties and occasional phone support, with an emphasis on hospitality and representing the organization positively.

Qualifications

• Bachelor’s degree in Accounting or a related field preferred.
• Relevant accounting experience may be considered in lieu of a degree.
• QuickBooks experience preferred.
• Strong organizational skills and attention to detail.
• Ability to learn and follow established accounting and regulatory processes.

Cultural Expectations

• Positive attitude and work ethic.

• Humility: Willingness to learn and take responsibility for mistakes.

• Embody Willett’s values and hospitality-forward mindset.

• Honesty, Kindness and Integrity are paramount.

• Demonstrate respectful behavior and flexibility.

• Unconditionally support coworkers and contribute to a collaborative environment.

• Represent the brand with authenticity and professionalism.

• We all roll up our sleeves to help the team; "that's not my job" is not in our vocabulary.

Benefits

• Health insurance
• Vision insurance
• Life insurance
• Dental program option
• Paid Time Off: 6 standard holidays + 17 discretionary PTO days (PTO is prorated initially and increases over time)
• Merchandise discounts effective immediately

Health insurance and PTO begin after the 90‑day probationary period. Life insurance enrollment occurs in June.