Administrative Support

Lorain County Public Health is looking for an enthusiastic and detail-oriented professional to join our agency as a full-time Administrative Support in the Administrative Services Division!

If you’re passionate about making a difference in your community and thrive in a fast-paced and collaborative environment, we want to hear from you. This is an exciting opportunity to support meaningful public health initiatives while working alongside a dedicated and supportive team.

Typical Schedule: Monday – Friday, 8:00 a.m. to 4:30 p.m. Occasional evenings and weekends as needed.

FUNCTION

Under the guidance of the Administrative Services Supervisor, this position offers a variety of engaging responsibilities, including:

• Assisting and supporting the public
• Managing incoming calls through a multi-line telephone system
• Utilizing electronic record systems and performing data entry
• Preparing documents, typing correspondence, and maintaining records
• Processing fee statements, calculations, and balancing functions
• Organizing, retrieving, and maintaining files and data
• Creating and updating spreadsheets and reports

In this role, flexibility and collaboration are essential, as you may also assist with additional duties and emergency operations when needed.

ESSENTIAL JOB DUTIES

1. Deliver excellent customer service when answering agency telephone system and greeting/directing the public.
2. Answer questions and provide information in-person and over the phone.
3. Process data and specific statistical information accurately for reports and special applications.
4. Manage and update databases, spreadsheets, and electronic records systems.
5. Maintain updated records and forms.
6. Communicate information, both in writing and verbally, in a clear and concise manner with staff, public, and external partners.
7. Process monies, billings, etc.; verify the accuracy of the total.
8. Perform precise administrative support duties requiring some independent judgment.
9. Work collaboratively on team projects and with other departments.
10. Maintain confidentiality and secure handling of sensitive data.

1. Other duties as assigned.

MAJOR WORK CHARACTERISTICS

Prior office experience is highly preferred. Bilingual in Spanish is preferred. Extremely detail-oriented; proficient computer skills; comfortable with Microsoft Office and Google Suite; experience with electronic records systems; effective communication verbally and in writing; calm in a fast-paced environment; team player.

PHYSICAL REQUIREMENTS & UNUSUAL WORKING CONDITIONS: Able to lift objects of weight up to twenty-five (25) pounds. This position is office-based at LCPH and may require travel across Lorain County. Must be able to sit and stand for long periods and bend and stretch as needed throughout the work day.

REQUIRED

Possession of a high school diploma or equivalent. Possession of a valid Ohio driver’s license with ongoing proof of auto insurance and ability to travel with reliable transportation.

COMPENSATION: $18.06-$23.07/hour plus excellent benefits package which includes medical, vision, dental, and life insurance plus paid vacation, personal leave, holidays, and sick leave.

Starting pay will be determined based on relevant experience, qualifications, and alignment with our established pay structure.

Equal Opportunity Employer M/F