Administrative Medical Assistant

What Clinical Services contributes to Cardinal Health

Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice.

Clinical Services are responsible for medical services that directly or indirectly provide healthcare to patients.

Responsibilities

• Processes all out bound referrals in a timely manner, prioritizes urgent and STAT items appropriately.

• Ensures all pertinent paperwork regarding patient referrals is completed and documented in EMR.

• Scheduling of patient follow-ups, non-treatment related.  Scheduling of labs and port flushes appropriately and correctly.

• Provides effective insurance authorization as needed. Submits all necessary documentation and proper diagnosis to insurance when submitting authorization.

• Keeps patients informed of status of referrals/authorizations.

• Demonstrates excellent customer service skills, both on the phone and in person.  

• Processes genetic testing and coordinates with pathology departments to ensure proper specimens are sent.

• Complete tasks as stated in the Admin MA SOP

• Back up clinical MA when needed.

• Effectively completes other duties and projects as assigned.

Qualifications

• Medical Assistant Certificate from an accredited educational institution preferred.

• Strong customer service background, preferably in healthcare environment. 

What is expected of you and others at this level

• Acquires job skills and learns company policies and procedures to complete standard tasks

• Works on basic and routine assignments

• Selects correct processes from prescribed rules or guidelines

• Work is closely managed and follows detailed instructions

• Seeks regular guidance and advice from supervisor

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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