Administrative Manager (Liberian Nationals Only)

Job Summary:

The Administrative Manager is responsible in managing responsive, effective, and efficient administrative services and coordinating functions in the following operations areas – Fleet Services, Office Management, and Logistics in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. The Administrative Manager promotes stewardship of resources, and high-quality service approaches are integrated into administrative systems, policies, and procedures. 

Roles and Key Responsibilities: 

• Plan, coordinate, monitor and report on activities and required resources to ensure cost-effective and quality service delivery from administrative support functions. Anticipate delivery challenges to ensure service continuity.
• Coordinate two or more operations functions in addition to the administration function to ensure support services are delivered in a high-quality and efficient manner. Address challenges that affect the proper stewardship and optimal utilization of program assets and resources. 
• Ensure administrative systems, processes, and policies are in line with agency standards, donors and local legal regulations. 
• Recommend changes in office practices and coordinate system, policy, and procedure revisions to contribute to operational excellence. 
• Oversee the efficient use and management of CP assets and rented facilities. Ensure that office supplies procurement and asset management systems are fully compliant. Organize inventory monitoring, control, and reporting.
• Effectively manage administrative talent. Manage team dynamics and staff well-being. Provide coaching, tailor individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure the capacity for successful support of high-quality programming.
• Serve as the key liaison and maintain relationships with relevant external stakeholders (landlords, service providers, etc.) on assigned administrative matters and ensure required authorizations and documents are up to date.
• Ensure staff have access to relevant information, training, and safety materials and equipment to ensure a safe work environment.
• Manage travel and logistics support and services to staff and visitors. Manage event planning activities, including delegation visits, training, and workshops.

Supervisory Responsibilities Yes

Key Working Relationships:  

Internal 

External  

Required Languages - Excellent written and oral English.  

Travel - Must be willing and able to travel up to 30%. 

Basic Qualifications 

• Bachelor’s Degree in Business Administration, Business Management, other relevant field, or equivalent experience.
• Minimum of 7 years’ work experience in administrative support functions, with increasing responsibility. 

Knowledge, Skills and Abilities  

• Exceptional planning, organizational and time management skills.
• Ability to make good decisions using sound judgement
• Strong customer service orientation with very good communication and interpersonal skills 
• Ability to act ethically and maintain confidentiality at all times.
• Ability to leverage a proactive, resourceful, and results-oriented mindset.
• Proficient in MS Office packages (Excel, Word, PowerPoint, Visio) and information management systems.

Preferred Qualifications

• Office management experience. 
• Experience with an NGO.
• Experience managing procurement systems.
• Experience managing direct reports.

Agency Competencies (for all CRS Staff):

• Personal Accountability – Consistently takes responsibility for one’s own actions. 
• Acts with Integrity - Consistently models values aligned with CRS Guiding Principles and mission.  Is considered honest.
• Builds and Maintains Trust - Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

What we offer

CRS offers U.S. based staff a comprehensive benefits package, including medical, dental, life insurance, vision, and a generous retirement savings plan.  Benefits packages for successful candidates employed outside the U.S. are based on the country of employment/in-country office where the candidate will perform the role.  CRS´ work culture is a collaborative, mission-driven culture committed to improving the lives of the poor throughout the world. 
 

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.