ADM Support Analyst

addepar1· Client Support
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📍 Pune, India

About this role

Who We Are

Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,500 firms in 60 countries use Addepar to manage and advise on nearly $10 trillion in assets. Its open platform integrates with 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and levels of complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, São Paulo, London, Edinburgh, Geneva, Warsaw, Dubai, Pune and Singapore.

The Role

The ADM Support team handles all client inquiries related to Addepar's Alternatives Data Management (ADM) solution post-implementation. ADM Support Analysts play a critical role in supporting some of the world's most sophisticated investors, answering questions and resolving issues related to their alternative investment data on the Addepar platform. They ensure clients get the most value out of each interaction by providing accurate, timely guidance across the full scope of ADM functionality.

Our ideal candidate is tenacious about tackling problems, can skillfully coordinate with internal teams, and enjoys working directly with clients in the alternative investments space.

Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.

Important Note: The working schedule for this position is from 6:30 PM to 3:30 AM IST, US business days.

What You’ll Do

  • Identify, respond to, and resolve issues and questions raised by ADM clients, providing timely and accurate support.
  • Work in complex alternative investment data sets to identify and resolve data and calculation discrepancies.
  • Evaluate the criticality of client issues and collaborate with other internal ADM teams (Collections, Operations) to drive resolution.
  • Conduct root-cause analysis in partnership with Engineering and Data teams to resolve issues.
  • Help clients leverage the ADM platform to the greatest extent possible through both functional and conceptual instruction.
  • Prioritise and context-switch effectively to execute on simultaneous cases, seeing each through to the finish line.
  • Contribute to improving team processes and documentation as we scale and deliver on ADM.
  • Develop deep expertise in Addepar's ADM solution and the broader alternative investments landscape.

Who You Are

  • Bachelor's Degree in Finance, Economics, Mathematics, or equivalent experience.
  • 1+ years of relevant experience in a client-facing role, ideally within financial services or investment management.
  • Strong communication, organisational, and time-management skills.
  • Proficiency in maths and comfort working in complex data sets.
  • Passion for problem-solving and continuous learning.
  • Passion for technology and finance.
  • [Plus] Previous experience in investment management, particularly alternative investments.
  • [Plus] Familiarity with alternative investment data and its operational nuances.
  • [Plus] Experience using or supporting the Addepar platform.

Our Values 

  • Act Like an Owner - Think and operate with intention, purpose and care. Own outcomes.
  • Build Together - Collaborate to unlock the best solutions. Deliver lasting value. 
  • Champion Our Clients - Exceed client expectations. Our clients’ success is our success. 
  • Drive Innovation - Be bold and unconstrained in problem solving. Transform the industry. 
  • Embrace Learning - Engage our community to broaden our perspective. Bring a growth mindset. 

In addition to our core values, Addepar is proud to be an equal opportunity employer. We seek to bring together diverse ideas, experiences, skill sets, perspectives, backgrounds and identities to drive innovative solutions. We commit to promoting a welcoming environment where inclusion and belonging are held as a shared responsibility.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

PHISHING SCAM WARNING: Addepar is among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from Addepar without a formal interview process. Additionally, Addepar will not ask you to purchase equipment or supplies as part of your onboarding process. If you have any questions, please reach out to ta-operations@addepar.com.

Frequently Asked Questions

Is the salary disclosed for the ADM Support Analyst position at addepar1?
The salary for this ADM Support Analyst role at addepar1 is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ADM Support Analyst position at addepar1 located?
This ADM Support Analyst role at addepar1 is based in Pune, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the ADM Support Analyst at addepar1 belong to?
This ADM Support Analyst position is part of the Client Support department at addepar1. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ADM Support Analyst position at addepar1?
Click the "Apply Now" button on this page. You will be redirected to addepar1's official application portal hosted on greenhouse where you can submit your application directly.
When was the ADM Support Analyst job at addepar1 posted?
This ADM Support Analyst position at addepar1 was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
ADM Support Analyst
addepar1
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